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RE:[sap-acct] How To change Dunning Level

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Reply from rtuccell on Aug 27 at 12:21 PM
Hello
please verify once again
1) dunning date in master data, cancel it
2) dunning level both in master data, cancel it
3) dunning date in customer line items (please verify all of them and cancel dunning date)
4) dunning level in customer line items (please verify all of them and cancel dunning date)
5) verify if your customer is included in dunning proposal.
After these verifications/changes you can create new dunning proposal and the system should restart from zero.
Hoping these information will help you.
Regards
Rocco

---------------Original Message---------------
From: Rolf_John_Siason
Sent: Friday, August 24, 2012 4:32 AM
Subject: How To change Dunning Level

Hi Masters,

I have dunned a customer and dunning level is at level 3 , i deleted the last dunned date and dunned level of customer master data(fd02) and all open items (FBl5n)

Can you help me on how to print dunning level 1., Since it always provides dunning level 3 ., i checked the open line items it has dunning level 1

 
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