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Reply from Jim_Vasconi on Aug 5 at 7:58 AM Did you check to make sure the user didn't do something to their display variant? Perhaps a filter is active or they have a default user view preventing the view as you would expect? This would be my guess as you have already checked on user authorization for the transaction including warehouse or any other authorization objects you control on.
Thanks,
Jim
| | | ---------------Original Message---------------
From: yellowdoor
Sent: Tuesday, August 05, 2014 7:48 AM
Subject: LT22/LT24 Not Giving Results For Specific User
Hi folks,
We have a user who is unable to display any transfer order details using transaction LT22 and LT24.
When we use these transactions and input exactly the same parameters, we are able to get results returned to the screen, but for this specific user no results are returned. Other standard WM transactions LT01/LT21/LT12/etc. All work with no problems.
Our actions so far are:
1) We have investigated authorisations and placed a trace on the user via ST01 but there were no authorisation failures shown.
2) We then cloned the user account and these transactions work with the newly cloned account.
3) We deleted the old user account and created a new account using the same user name and results are not returned.
Our workaround solution has been to ask the user to use the cloned account and we have disabled the original account, but we would like to know the cause and solution to this if anyone else has come across it.
Any help would be appreciated.
Thanks,
Mark |
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