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RE: [sap-log-sd] ZSER Sales Order Appearing In VF04 Billing Due List

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Reply from sadhdilip on Jun 12 at 12:21 PM
Can you change Item category in line item now? thanks

---------------Original Message---------------
From: itayi
Sent: Monday, June 12, 2017 10:41 AM
Subject: ZSER Sales Order Appearing In VF04 Billing Due List

A customer was wrongly charged a rental using a debit note which had a sales order. Debit note was subsequently cancelled and the customer credited, however the sales order has remained open and is appearing in VF04 billing due list even though the reason for rejection was selected as not relevant for billing.

How do we clear this order from VF04 without deleting it?

 
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