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Reply from RPAC1864 on Jul 30 at 12:07 PM Perform the analysis to map duplicate customer accounts to the legitimate customer account, move the open items (invoices, credit memos, payments) to the proper customers, block the duplicate customer accounts and be done with it. This is the best path to take. Do the hard work now, once, fix the situation and be done with it.
BC
| | | ---------------Original Message---------------
From: Rujira Maichan
Sent: Monday, July 30, 2012 7:04 AM
Subject: Block Customer Invoice but Not the Payment.
Hi experts,
I came across with the requirement to block the customer (either in FD05 or XD05) at company code level to prevent the user to post the new invotce to the customer, however, for the open item of that particular customer the posting to clear those open item are allow.
The background is that we have the customer duplication and in the process of clearing the customer. We need to block the duplicated one, however, those duplicate customer do have the open item, hence if we FD05 the system will not allow any posting to the customer. Am looking for the workaround solution on this. Have you guys came across the same requirement? Kindly share yours.. what I currently advise the user is to block/unblock on demand i.e. we block all duplicate customers (no matter they have an outstanding), later when their is the requirement to post through those duplicate account (i.e. customer payment), the data center user will need to unblock the customer and later block it. This is yet a good solution. Can you guys share yours? Thank you. |
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