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RE: [sap-basis] SAP Spool Request Queries

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Posted by Waelz, Dean
on Sep 15 at 8:18 PM
Good Day

When asking questions, it is better to indicate which SAP system type & version, DB & version, o/s & version - you'll get better answers that way.

1. When one installs a program in Windows it generally prompts one to select either a 'default' install or a 'custom' install. This difference is similar.

2. Generally, it means there is a 'problem'. I truly cannot begin to enumerate the type of problems. Most of them (I found anyway) will not be resolved by the BASIS administrator (unless he's also the desktop admin and the LAN admin, the printer hardware guy, etc., etc.). See if your networked printers have built-in web servers (I know Lexmark's do) so you can access them remotely from a browser (then you can see when the front panel says 'offline').

3. Users should have Tx SP02 for their own spool requests (not SP01 which is a BASIS Tx). User can browse & reissue an output request for a particular spool (unless they deleted it, or it time expired and got reorg'd).

4. You could configure a front-end printer (host spool method G) in SPAD. Printer name is generally LOCL. Understand now that you will have more problems by introducing front-end printing, and not fewer. Users will become accustomed to using it and will insist you fix it when some desktop patch or network change breaks it. I know it SEEMs like a good idea; remember I tried to warn you. Host spool method M is a more easily supported alternative (print-to-email and they can use the resulting attachment as they like).

5. Many and varied. Users do not typically distinguish between 'spool problems' and 'printing problems'. Good luck! Make sure the housekeeping jobs run: https://service.sap.com/sap/support/notes/1411877

Regards,

---------------Original Message---------------
From: Mahesh Kumar M
Sent: Thursday, September 15, 2011 12:49 PM
Subject: SAP Spool Request Queries

Hi all,
I have few queries regarding spool in slap. I will be glad if some one can help me.

1. In SP01 what is the difference between print directly & print with changed parameters.
2. If a spool request is in waiting status for a long time, what does it mean.
3. If a user wants to reprint his document again what should I do.
4. What I have do to use users OS level printer as SAP printer. I mean if a user has given a print if SAP couldn't able to find printer it will be in error status. In this case I want to reprint that document from users OS level default printer.
5. What are the regular spool problems and resolutions.
ding
Kindly help me regarding this.
Thanks in advance

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Waelz, Dean
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