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Reply from Guestman on Nov 24 at 7:18 AM Material ABC123 = 24 units per case Material ABC456 = 12 units per case Current material determination, if customer orders ABC123 replace with ABC456. The material determination is swapping out with correct part. The issue is, SAP only replaces half the qty ordered. I think it's because the customer is ordering in units. Example customer orders 96 units of ABC123 (24 units per case) = 4 cases. SAP replaces with ABC456 (12 units per case) = 2 cases, but in fact SAP should be replacing with 8 cases of ABC456. Is it because the customer is ordering in units? If a customer places an order in cases and not units the material determination works fine. The example above only affects customers ordering by unit.
| | | ---------------Original Message--------------- From: Guestman Sent: Sunday, November 16, 2014 8:50 AM Subject: How to Set Up Material Determination By Customer How to set up material determination by specific customer when ordering by units. Material ABC123 is changing from 24 units per case to Material ABC456 12 units per case. Current determination is only shipping half of what customer ordered! | | Reply to this email to post your response. __.____._ | _.____.__ |