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Reply from Roy B on Jun 25 at 7:06 AM So what is this document Document RU01 F110000001 2013? Have you found that out. It might give us some further clues. Are there any messages in your proposal log which could help? It is unusual for the payment run to fail if the proposal was OK, so the root cause may have already been apparent at proposal stage but may have been overlooked in your proposal log.
Check also whether the open items are still showing as open. If they are you can recreate the proposal with extended logging switched on and see if any messages appear in the log. You could also try doing a proposal and a payment run for individual open items to narrow down which open item is causing the problem to to get a meaningful message out of the system. At the moment it is difficult to diagnose the problem from the information we have.
Regards,
Roy.
mark as helpful.
| | | ---------------Original Message---------------
From: bhairavi umrikar
Sent: Monday, June 25, 2012 6:16 AM
Subject: Payment Order Not Getting Generated in F110
Hi Sanjay,
Thanks for your reply.
The issue is open items are selected in proposal but when I do payment run, those are not getting selected & I get a message "Document RU01 F110000001 2013 either not found or reversed, payment not on payment medium."
DMEE is created for proposal but due to this error open items are not getting selected in payment run as a result no DME is created for payment run.
As regards config, payment order is clicked in payment method . I also checked order no. ranges , those are in place.
Kindly help.
Thanks & Regards
Bhairavi |
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