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[sap-acct] Inconsistency between a document field and the prof. segment number (customer mismatch)

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Posted by Rugs_119
on Mar 8 at 8:51 PM
Hello,

I am facing an issue while doing a purchase order goods receipt for a sales order that has different sold-to and ship-to customers.

The system gives the error:

A line item was assigned to a profitability segment (number 0004191795) which has the value XXXX for characteristic Customer. The original document (FI document, sales order, internal order, etc.), however, contains YYYY in this field. It is therefore inconsistent with the profitability segment found.

I notice that this does not occur for all third party items. If the item is of item category TAS (third party item), this error does not appear. However, if it is a free of charge third party item the system gives this error.

Could someone please help me with this issue?

Thanks,
RR
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