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RE:[sap-log-sd] Error "Export data missing" while cancelling customer invoice

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Posted by sdsunil (Lead Consultant)
on Jun 7 at 12:12 PM
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Hi Akash,

I had missed 1 thing, as you had mentioned - 'Accounting documnent is Cleared'

You cannot cancel a cleared invoice, if it was already cleared then what is the use of cancellation and what will happen to the payment received?

You can try to reverse the clearing done for the invoice, then try to create cancellation document and post it.

rgds
Sunil


---------------Original Message---------------
From: akash patel
Sent: Monday, June 07, 2010 9:47 AM
Subject: Error " Export data missing" while cancelling customer invoice

> Hello Experts,
>
> I have one scenario in which the user has done Order ->Delivery ->Invoice -> Accounting documnent is Cleared. he created Cancellation invoice and trying to post the cancellation document to accounting. but system is giving error message unable to post document because foreign trade data is missing. therefore unable to post the document to account. Document flow is as follows.
>
> Order - Completed
> Delivey -Completed
> Invoice -Completed
> Accounting Doc-Cleared
> Cancellation Invoice - Missing export data
>
> Now, user want to post the cancellation document to accounting. Kindly let me know what can be done in this case.
>
> Any help is greatly appriciated.

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sdsunil
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