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RE:[sap-basis] SAP production system shutdown

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Posted by D. Caddick (SAP NetWeaver/BASIS Consultant)
on Mar 1 at 5:58 AM
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Hi Kaspar,

What is your Operating System? If you have a Windows OS system there were some Hihg pirority Updates that were applied over the weekend. Make sure you turn off automatic updates.

If you do not have a Windows OS check through the OS Logs.

Regards

---------------Original Message---------------
From: kasparraj
Sent: Monday, March 01, 2010 5:44 AM
Subject: SAP production system shutdown

> Hi,
>
> We had our Production System went down suddenly. When I analyzed the log details. I found the following. I went manually using SIDADM and started the SAP. Now it is working. But i would like to know what had caused the sudden interruption. Can someone help us?
>
> Mon Mar 1 04:01:17 2010
> ***LOG Q0E=> SigIGenAction, signal ( 33) http://sigux.c 1067
> DpHalt: shutdown server >DBSERVER_UP1_00 < (normal)
> DpModState: change server state from ACTIVE to SHUTDOWN
> Stop work processes
>
> Mon Mar 1 04:01:20 2010
> Stop gateway
> *** ERROR => DpProcKill: kill failed (3: No such process) http://dpuxdisp.c 404
> Stop icman
> Terminate gui connections
> wait for end of work processes
> waiting for termination of work processes ...
>
> Mon Mar 1 04:01:23 2010
> waiting for termination of work processes ...
>
> Mon Mar 1 04:01:24 2010
> Mon Mar 1 04:01:27 2010
> waiting for termination of work processes ...
>
> Mon Mar 1 04:01:28 2010
> waiting for termination of work processes ...
>
> DpStartStopMsg: send stop message (myname is >DBSERVER_UP1_00
> <)
> ***LOG Q0I=> NiIWrite: writev (32: Broken pipe) http://nixxi.cpp 3948
> *** ERROR => NiIWrite: SiSendV failed for hdl 3 / sock 12
> (SI_ECONN_BROKEN/32; UD; ST; 192.168.102.244:3900) http://nixxi.cpp 3948
> *** ERROR => MsINiWrite: NiBufSend (rc=NIECONN_BROKEN) http://msxxi.c 2480
> *** ERROR => MsISnd2: MsINiWrite (rc=NIECONN_BROKEN) http://msxxi.c 1438
> MBUF state OFF
> MBUF component DOWN
> *** ERROR => DpStartStopMsg: MsSnd2Type failed (rc=-100) http://dpxxdisp.c 14285
> *** ERROR => MsIReceive: not_attached http://msxxi.c 1201
> *** ERROR => MsISnd2: not_attached http://msxxi.c 1321
> *** ERROR => DpHalt: MsSendKeepalive failed (-3) http://dpxxdisp.c 10943
> detach from message server
> cleanup EM
> cleanup event management
> cleanup shared memory/semaphores
>
> Mon Mar 1 04:01:59 2010
> removing request queue
> ***LOG Q05=> DpHalt, DPStop ( 618560) http://dpxxdisp.c 11257
> *** shutdown completed - server stopped ***
>
> => Stack Trace:
> DpHalt() at 0x101300f34
> SigIGenAction() at 0x1000c1f04
> Unknown at 0x44a4
>
> !!! Invalid stack address encountered: 0x0
> !!! Stack corrupted.
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D. Caddick
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