RE:[sap-basis] Disp plus work status stopped (SAP not getting started)
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 | Posted by Ajay_SAP-BASIS (SAP Basis Administrator) on Feb 17 at 1:31 AM |  Mark as helpful |
Hi LEH,
I have pasted dev_w0 and now I am pasting dev_ms and dev_disp. Please find the logs below,
dev_ms Log:
trc file: "dev_ms", trc level: 1, release: "701"
[Thr 2536] Tue Feb 16 06:59:15 2010
[Thr 2536] MsSSetTrcLog: trc logging active, max size = 20971520 bytes
systemid 562 (PC with Windows NT)
relno 7010
patchlevel 0
patchno 63
intno 20020600
make: multithreaded, Unicode, 64 bit, optimized
pid 3780
[Thr 2536] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 3780) [msxxserv.c 1853]
[Thr 2536] load acl file = C:\usr\sap\UP4\SYS\global\ms_acl_info.DAT
[Thr 2536] MsGetOwnIpAddr: my host addresses are :
[Thr 2536] 1 : [10.1.35.27] ECC60EHP4UN.approva.int (HOSTNAME)
[Thr 2536] 2 : [127.0.0.1] ECC60EHP4UN.approva.int (LOCALHOST)
[Thr 2536] MsHttpInit: full qualified hostname = ECC60EHP4UN.approva.int
[Thr 2536] HTTP logging is switch off
[Thr 2536] set HTTP state to LISTEN
[Thr 2536] MsHttpOwnDomain: own domain[1] = approva.int
[Thr 2536] ms/icf_info_server : deleted
[Thr 2536] *** I listen to port sapmsUP4 (3600) ***
[Thr 2536] *** I listen to internal port 3900 (3900) ***
[Thr 2536] *** HTTP port 8100 state LISTEN ***
[Thr 2536] CUSTOMER KEY: >M2018657263<
[Thr 2536] build version=701.2009.03.11
[Thr 2536] Tue Feb 16 07:10:01 2010
[Thr 2536] *** ERROR => MsSCheckConnections: no response from client C0 (10.1.35.27) after 300 secs received [msxxserv.c 3206]
[Thr 2536] *** ERROR => MsSCheckConnections: disconnect now [10.1.35.27] [msxxserv.c 3210]
8888888888888888888888888888888888888888888888888888888888888888888888888
dev_disp Log:
trc file: "dev_disp", trc level: 1, release: "701"
Thu Feb 11 05:05:52 2010
kernel runs with dp version 243000(ext=110000) (@(#) DPLIB-INT-VERSION-243000-UC)
length of sys_adm_ext is 576 bytes
*** SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 4808) [dpxxdisp.c 1287]
shared lib "dw_xml.dll" version 79 successfully loaded
shared lib "dw_xtc.dll" version 79 successfully loaded
shared lib "dw_stl.dll" version 79 successfully loaded
shared lib "dw_gui.dll" version 79 successfully loaded
shared lib "dw_mdm.dll" version 79 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Thu Feb 11 05:05:56 2010
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5534]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >ECC60EHP4UN_UP4_00 <
DpShMCreate: sizeof(wp_adm) 31536 (1752)
DpShMCreate: sizeof(tm_adm) 5912704 (29416)
DpShMCreate: sizeof(wp_ca_adm) 24064 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
DpShMCreate: sizeof(comm_adm) 552080 (1088)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1864)
DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 00000000091C0050, size: 6615888)
DpShMCreate: allocated sys_adm at 00000000091C0050
DpShMCreate: allocated wp_adm at 00000000091C2270
DpShMCreate: allocated tm_adm_list at 00000000091C9DA0
DpShMCreate: allocated tm_adm at 00000000091C9E00
DpShMCreate: allocated wp_ca_adm at 000000000976D680
DpShMCreate: allocated appc_ca_adm at 0000000009773480
DpShMCreate: allocated comm_adm at 00000000097753C0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 00000000097FC050
DpShMCreate: allocated gw_adm at 00000000097FC0D0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 00000000097FC100
DpShMCreate: allocated wall_adm at 00000000097FC110
MBUF state OFF
DpCommInitTable: init table for 500 entries
rdisp/queue_size_check_value : -> off
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
<ES> Info: em/initial_size_MB( 3071MB) not multiple of em/blocksize_KB( 4096KB)
<ES> Info: em/initial_size_MB rounded up to 3072MB
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
<ES> 767 blocks reserved for free list.
ES initialized.
mm.dump: set maximum dump mem to 96 MB
Thu Feb 11 05:05:57 2010
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1682]
***LOG Q0K=> DpMsAttach, mscon ( ECC60EHP4UN) [dpxxdisp.c 12593]
DpStartStopMsg: send start message (myname is >ECC60EHP4UN_UP4_00 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7010, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1048]
DpMsgAdmin: Set patchno for this platform to 79
Release check o.K.
Thu Feb 11 05:06:16 2010
MBUF state ACTIVE
DpModState: change server state from STARTING to ACTIVE
Thu Feb 11 05:24:31 2010
DpSigQuit: caught signal 3
Thu Feb 11 05:24:38 2010
DpModState: change server state from ACTIVE to SHUTDOWN
Softshutdown of server...
send softshutdown to gateway
there are still entries in queues: 2
Thu Feb 11 05:24:58 2010
Softshutdown of server...
send softshutdown to gateway
DpHalt: shutdown server >ECC60EHP4UN_UP4_00 < (normal)
Stop work processes
Thu Feb 11 05:24:59 2010
Stop gateway
Stop icman
Terminate gui connections
wait for end of work processes
waiting for termination of work processes ...
Thu Feb 11 05:25:00 2010
wait for end of gateway
wait for end of icman
waiting for termination of icman ...
Thu Feb 11 05:25:01 2010
waiting for termination of icman ...
Thu Feb 11 05:25:02 2010
waiting for termination of icman ...
Thu Feb 11 05:25:03 2010
waiting for termination of icman ...
Thu Feb 11 05:25:04 2010
waiting for termination of icman ...
Thu Feb 11 05:25:05 2010
waiting for termination of icman ...
Thu Feb 11 05:25:06 2010
waiting for termination of icman ...
Thu Feb 11 05:25:07 2010
DpStartStopMsg: send stop message (myname is >ECC60EHP4UN_UP4_00 <)
DpStartStopMsg: stop msg sent
Thu Feb 11 05:25:08 2010
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 12939]
MBUF state OFF
MBUF component DOWN
cleanup EM
***LOG Q05=> DpHalt, DPStop ( 4808) [dpxxdisp.c 11144]
Thanks.
---------------Original Message---------------
From: Lars-Erik Hallsten
Sent: Tuesday, February 16, 2010 3:28 AM
Subject: Disp plus work status stopped (SAP not getting started)
> Hi,<br/> <br/>We'll need some error logs to analyze the situation.<br/>Paste the last 50 lines from dev_disp, dev_ms and dev_w0.<br/> <br/>You can also check the wiki on how to update kernel in the link below.<br/>http://it.toolbox.com/wiki/index.php/How_to_update_ SAP_Kernel<br/> <br/> <br/>Regards,<br/>LEH
__.____._ I have pasted dev_w0 and now I am pasting dev_ms and dev_disp. Please find the logs below,
dev_ms Log:
trc file: "dev_ms", trc level: 1, release: "701"
[Thr 2536] Tue Feb 16 06:59:15 2010
[Thr 2536] MsSSetTrcLog: trc logging active, max size = 20971520 bytes
systemid 562 (PC with Windows NT)
relno 7010
patchlevel 0
patchno 63
intno 20020600
make: multithreaded, Unicode, 64 bit, optimized
pid 3780
[Thr 2536] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 3780) [msxxserv.c 1853]
[Thr 2536] load acl file = C:\usr\sap\UP4\SYS\global\ms_acl_info.DAT
[Thr 2536] MsGetOwnIpAddr: my host addresses are :
[Thr 2536] 1 : [10.1.35.27] ECC60EHP4UN.approva.int (HOSTNAME)
[Thr 2536] 2 : [127.0.0.1] ECC60EHP4UN.approva.int (LOCALHOST)
[Thr 2536] MsHttpInit: full qualified hostname = ECC60EHP4UN.approva.int
[Thr 2536] HTTP logging is switch off
[Thr 2536] set HTTP state to LISTEN
[Thr 2536] MsHttpOwnDomain: own domain[1] = approva.int
[Thr 2536] ms/icf_info_server : deleted
[Thr 2536] *** I listen to port sapmsUP4 (3600) ***
[Thr 2536] *** I listen to internal port 3900 (3900) ***
[Thr 2536] *** HTTP port 8100 state LISTEN ***
[Thr 2536] CUSTOMER KEY: >M2018657263<
[Thr 2536] build version=701.2009.03.11
[Thr 2536] Tue Feb 16 07:10:01 2010
[Thr 2536] *** ERROR => MsSCheckConnections: no response from client C0 (10.1.35.27) after 300 secs received [msxxserv.c 3206]
[Thr 2536] *** ERROR => MsSCheckConnections: disconnect now [10.1.35.27] [msxxserv.c 3210]
8888888888888888888888888888888888888888888888888888888888888888888888888
dev_disp Log:
trc file: "dev_disp", trc level: 1, release: "701"
Thu Feb 11 05:05:52 2010
kernel runs with dp version 243000(ext=110000) (@(#) DPLIB-INT-VERSION-243000-UC)
length of sys_adm_ext is 576 bytes
*** SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 4808) [dpxxdisp.c 1287]
shared lib "dw_xml.dll" version 79 successfully loaded
shared lib "dw_xtc.dll" version 79 successfully loaded
shared lib "dw_stl.dll" version 79 successfully loaded
shared lib "dw_gui.dll" version 79 successfully loaded
shared lib "dw_mdm.dll" version 79 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
Thu Feb 11 05:05:56 2010
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5534]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >ECC60EHP4UN_UP4_00 <
DpShMCreate: sizeof(wp_adm) 31536 (1752)
DpShMCreate: sizeof(tm_adm) 5912704 (29416)
DpShMCreate: sizeof(wp_ca_adm) 24064 (80)
DpShMCreate: sizeof(appc_ca_adm) 8000 (80)
DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080
DpShMCreate: sizeof(comm_adm) 552080 (1088)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (72)
DpShMCreate: sizeof(vmc_adm) 0 (1864)
DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: SHM_DP_ADM_KEY (addr: 00000000091C0050, size: 6615888)
DpShMCreate: allocated sys_adm at 00000000091C0050
DpShMCreate: allocated wp_adm at 00000000091C2270
DpShMCreate: allocated tm_adm_list at 00000000091C9DA0
DpShMCreate: allocated tm_adm at 00000000091C9E00
DpShMCreate: allocated wp_ca_adm at 000000000976D680
DpShMCreate: allocated appc_ca_adm at 0000000009773480
DpShMCreate: allocated comm_adm at 00000000097753C0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 00000000097FC050
DpShMCreate: allocated gw_adm at 00000000097FC0D0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 00000000097FC100
DpShMCreate: allocated wall_adm at 00000000097FC110
MBUF state OFF
DpCommInitTable: init table for 500 entries
rdisp/queue_size_check_value : -> off
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
<ES> Info: em/initial_size_MB( 3071MB) not multiple of em/blocksize_KB( 4096KB)
<ES> Info: em/initial_size_MB rounded up to 3072MB
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
<ES> 767 blocks reserved for free list.
ES initialized.
mm.dump: set maximum dump mem to 96 MB
Thu Feb 11 05:05:57 2010
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c 1682]
***LOG Q0K=> DpMsAttach, mscon ( ECC60EHP4UN) [dpxxdisp.c 12593]
DpStartStopMsg: send start message (myname is >ECC60EHP4UN_UP4_00 <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7010, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c 1048]
DpMsgAdmin: Set patchno for this platform to 79
Release check o.K.
Thu Feb 11 05:06:16 2010
MBUF state ACTIVE
DpModState: change server state from STARTING to ACTIVE
Thu Feb 11 05:24:31 2010
DpSigQuit: caught signal 3
Thu Feb 11 05:24:38 2010
DpModState: change server state from ACTIVE to SHUTDOWN
Softshutdown of server...
send softshutdown to gateway
there are still entries in queues: 2
Thu Feb 11 05:24:58 2010
Softshutdown of server...
send softshutdown to gateway
DpHalt: shutdown server >ECC60EHP4UN_UP4_00 < (normal)
Stop work processes
Thu Feb 11 05:24:59 2010
Stop gateway
Stop icman
Terminate gui connections
wait for end of work processes
waiting for termination of work processes ...
Thu Feb 11 05:25:00 2010
wait for end of gateway
wait for end of icman
waiting for termination of icman ...
Thu Feb 11 05:25:01 2010
waiting for termination of icman ...
Thu Feb 11 05:25:02 2010
waiting for termination of icman ...
Thu Feb 11 05:25:03 2010
waiting for termination of icman ...
Thu Feb 11 05:25:04 2010
waiting for termination of icman ...
Thu Feb 11 05:25:05 2010
waiting for termination of icman ...
Thu Feb 11 05:25:06 2010
waiting for termination of icman ...
Thu Feb 11 05:25:07 2010
DpStartStopMsg: send stop message (myname is >ECC60EHP4UN_UP4_00 <)
DpStartStopMsg: stop msg sent
Thu Feb 11 05:25:08 2010
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c 12939]
MBUF state OFF
MBUF component DOWN
cleanup EM
***LOG Q05=> DpHalt, DPStop ( 4808) [dpxxdisp.c 11144]
Thanks.
---------------Original Message---------------
From: Lars-Erik Hallsten
Sent: Tuesday, February 16, 2010 3:28 AM
Subject: Disp plus work status stopped (SAP not getting started)
> Hi,<br/> <br/>We'll need some error logs to analyze the situation.<br/>Paste the last 50 lines from dev_disp, dev_ms and dev_w0.<br/> <br/>You can also check the wiki on how to update kernel in the link below.<br/>http://it.toolbox.com/wiki/index.php/How_to_update_ SAP_Kernel<br/> <br/> <br/>Regards,<br/>LEH
Copyright © 2010 Toolbox.com and message author.
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Toolbox.com 4343 N. Scottsdale Road Suite 280, Scottsdale, AZ 85251
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