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[sap-basis] disk+work.exe is Stopped

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Question from govardhanreddy70 on Aug 4 at 10:08 AM
Hi all,

We are using ECC 6.0 along with SQL 2008 R2 and windows 2008 64 bit operating system.
After starting the sap systems database is started and in CI process list msg_server.exe,igswd.exe is started except disk+work.exe is stopped.

Please find the below developer trace information.

---
trc file: "dev_disp", trc level: 1, release: "720"
---
sysno 00
sid SUN
systemid 562 (PC with Windows NT)
relno 7200
patchlevel 0
patchno 100
intno 20020600
make multithreaded, Unicode, 64 bit, optimized
profile \\SUNVISION\sapmnt\SUN\SYS\profile\SUN_DVEBMGS00_SUN VISION
pid 2076

kernel runs with dp version 131000(ext=118000) (@(#) DPLIB-INT-VERSION-131000-UC)
length of sys_adm_ext is 588 bytes
*** SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (00 2076) [dpxxdisp.c 1287]
shared lib "dw_xml.dll" version 100 successfully loaded
shared lib "dw_xtc.dll" version 100 successfully loaded
shared lib "dw_stl.dll" version 100 successfully loaded
shared lib "dw_gui.dll" version 100 successfully loaded
shared lib "dw_mdm.dll" version 100 successfully loaded
shared lib "dw_rndrt.dll" version 100 successfully loaded
shared lib "dw_abp.dll" version 100 successfully loaded
shared lib "dw_sym.dll" version 100 successfully loaded
shared lib "dw_aci.dll" version 100 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
use internal message server connection to port 3900
rdisp/dynamic_wp_check : 0
rdisp/calculateLoadAverage : 1

Sat Aug 02 23:05:55 2014
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 4 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 6404]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: write dp-profile-values into sys_adm_ext
DpIPCInit2: start server >SUNVISION_SUN_00 <
DpShMCreate: sizeof(wp_adm) 61136 (2264)
DpShMCreate: sizeof(tm_adm) 5517056 (27448)
DpShMCreate: sizeof(wp_ca_adm) 64000 (64)
DpShMCreate: sizeof(appc_ca_adm) 64000 (64)
DpCommTableSize: max/headSize/ftSize/tableSize=500/16/584064/584080
DpShMCreate: sizeof(comm_adm) 584080 (1144)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm) 0 (104)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm) 0 (80)
DpShMCreate: sizeof(vmc_adm) 0 (2152)
DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)
DpShMCreate: sizeof(gw_adm) 48
DpShMCreate: sizeof(j2ee_adm) 3952
DpShMCreate: SHM_DP_ADM_KEY (addr: 0000000007960050, size: 6386848)
DpShMCreate: allocated sys_adm at 0000000007960060
DpShMCreate: allocated wp_adm_list at 0000000007963040
DpShMCreate: allocated wp_adm at 0000000007963230
DpShMCreate: allocated tm_adm_list at 0000000007972110
DpShMCreate: allocated tm_adm at 0000000007972160
DpShMCreate: allocated wp_ca_adm at 0000000007EB5070
DpShMCreate: allocated appc_ca_adm at 0000000007EC4A80
DpShMCreate: allocated comm_adm at 0000000007ED4490
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 0000000007F62E30
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated gw_adm at 0000000007F62EE0
DpShMCreate: allocated j2ee_adm at 0000000007F62F20
DpShMCreate: allocated ca_info at 0000000007F63EA0
DpShMCreate: allocated wall_adm at 0000000007F63F30
DpCommAttachTable: attached comm table (header=0000000007ED4490/ft=0000000007ED44A0)
DpSysAdmIntInit: initialize sys_adm
rdisp/test_roll : roll strategy is DP_NORMAL_ROLL
dia token check not active (10 token)
MBUF state OFF
DpCommInitTable: init table for 500 entries
DpRqQInit: keep protect_queue / slots_per_queue 0 / 2001 in sys_adm
rdisp/queue_size_check_value : -> on,50,30,40,500,50,500,80

Sat Aug 02 23:05:56 2014
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 4096 kByte.
<ES> Info: em/initial_size_MB( 2047MB) not multiple of em/blocksize_KB( 4096KB)
<ES> Info: em/initial_size_MB rounded up to 2048MB
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
*** ERROR => <EsNT> CreateFileMapping name=Global\ES_SEG_00_000 ,size
44 MB, error=1455 [esnti.c 1276]

*****************************************************
* Memory diagnostic *
*****************************************************

Systeminformation
---
Processor-Typ : Processor-Count : 4
Operating System : NT 6.1, Build 7601
Service Pack : Service Pack 1
---


NT Pagefile Informations
---
Config. minimum size : 0 K
Config. maximum size : 0 K
Avail. maximum size : 21347832 K

| Num|Pagefile | Min.Size| Max.Size| Avail.Max| Curr.Size|
|---|---|---|---|---|---|
| 1|e:\pagefile.sys | 0 K| 0 K|21347832 K| 2113016 K|

---

NT Task Manager Informations
---
Total Handles : 13968
Total Threads : 683
Total Processes : 64

Commit Charge Total : 2107800 K
Commit Charge Limit : 4209648 K
Commit Charge Peak : 2107800 K

Phys.Memory Total : 2096632 K
Phys.Memory Available : 737484 K
File Cache : 25696 K

Kernel Memory Total : 204676 K
Kernel Memory Paged : 169872 K
Kernel Memory Nonpaged : 34804 K
---


Memory usage of current process
---
Total virt.address space : 0000008589934464 K
Avail.virt.address space : 0000008588857300 K
Private Pages : 0 K
Total heap size : 20941 K
Virtual memory regions : 45 K
Uncommitted heap memory : 11504 K
Allocated heap memory : 8422 K
Moveable heap memory : 0 K
DDE shared heap memory : 3125 K
---


Memory usage of all processes
---

| PID|Image |Instance | Work.Set| WS Peak|Priv.Pages| PP Peak|Pg Fault|
|---|---|---|---|---|---|---|---|
|1520|sapstartsrv.exe | | 93356 K| 95488 K| 116812 K| 175876 K| 59|
|2856|saposcol.exe | | 24624 K| 24728 K| 19364 K| 19412 K| 17|
|1188|taskhost.exe | | 8276 K| 8284 K| 8012 K| 8116 K| 2|
|2544|Dwm.exe | | 5200 K| 8840 K| 1760 K| 5616 K| 3|
|2512|Explorer.EXE | | 44460 K| 45492 K| 27348 K| 34452 K| 15|
|3056|VMwareTray.exe | | 6404 K| 6404 K| 3344 K| 3352 K| 1|
| 932|VMwareUser.exe | | 18404 K| 18840 K| 11692 K| 12276 K| 18|
| 692|mmc.exe | | 12020 K| 28412 K| 20568 K| 20756 K| 12|
|1052|conhost.exe | | 2920 K| 2920 K| 1208 K| 34436 K| 0|
|2060|msg_server.EXE |[MS] SUN_00| 9212 K| 9212 K| 10368 K| 10368 K| 2|
|2068|conhost.exe | | 2928 K| 2928 K| 1208 K| 1208 K| 0|
|2076|disp+work.EXE | | 47556 K| 47556 K| 78208 K| 83808 K| 16|
 
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