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RE:[sap-basis] Extra print from SAP

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Posted by Raghav (SAP Basis Admin)
on Sep 28 at 12:51 PM
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Hi John:

* I believe it would be on the Printer itself.
I've not got much hands-on with printer drivers as we interface via HPOMS, but as Snowy has also expressed, this firmware update should not most probably be the cause and should be a last option to look into.
>> If you have time, you could check the firmware/driver version when you telnet to the printer and also check the same with HP site has updated drivers e.t.c.
>> I'm not sure how it goes with SAP and these latest drivers (or) if there is an approved list e.t.c.

Can you try a test print from outside SAP and see if it still repeats the same.
>> If not, its probably something to do with the SAP Printer Settings/attributes

Regards,
Raghav




---------------Original Message---------------
From: John Thomas
Sent: Monday, September 27, 2010 2:47 PM
Subject: Extra print from SAP

> Hello All,
>
> Whoever prints from SAP, the printer is printing an extra page at the end for the only one printer. This is happening from SAP only. I have checked archives and couldn't get solution for it.
>
> Printer: HPLaserjet 4300
> Device type: Hp 4300: HP LJ 4300/LJ 4200 R4.5
>
> Did any one come across this issue?
>
> Your suggestions are appreciated.
>
> Regards,
> John.

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Raghav
SAP Basis Helper

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