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Question from onorio on Aug 28 at 9:41 AM Hello,
I´m trying to update our HANA system, but during the update the system show me the following error:
Error Message: Execution of 'Update from single SP' failed.
Detailed Message: Could not update software component(s) sap.com/HDB on host satdha03.
Execution of operation update-newdb-server-nzdm-v2 failed. Exit code of the operation is 1.
Command execution failed.
Help: http://help.sap.com/hana
I checked the logs and I see the following lines:
Detecting system landscape...
System landscape detected
Deploying SAP Host Agent configurations on host satdha03
SAP Host Agent configurations deployed on host satdha03
Detecting system components...
Detecting available support packages
Scanning SAP Service Marketplace Software Download Center for available patches
Downloading single support packages from SAP Service Marketplace...
Downloading IMDB_CLIENT100_82_0-10009663.SAR (277912 kB)
Downloading IMDB_LCAPPS100_82_0-20010426.SAR (71423 kB)
Downloading SAPHOSTAGENT190_190-20005731.SAR (38849 kB)
Downloading IMDB_AFL100_82_0-10012328.SAR (413400 kB)
Downloading IMDBSERVER10082_0-10009569_P1.TAR (2500000 kB)
Downloading IMDBSERVER10082_0-10009569_P2.TAR (2319600 kB)
Downloading IMC_STUDIO100_82_0-10009662.SAR (335665 kB)
Start extract of multi-span tar files
End extract of multi-span tar files
Checking selected support packages...
Scanning archive /hana/shared/HD2/trans/SMPPatches/SAPHOSTAGENT190_1 90-20005731.SAR for components ...
Scanning archive /hana/shared/HD2/trans/SMPPatches/IMDB_AFL100_82_0-10012328.SAR for components ...
Scanning archive /hana/shared/HD2/trans/SMPPatches/IMDB_CLIENT100_82 _0-10009663.SAR for components ...
Scanning archive /hana/shared/HD2/trans/SMPPatches/IMDB_LCAPPS100_82 _0-20010426.SAR for components ...
Scanning archive /hana/shared/HD2/trans/untar_IMDBSERVER10082_0-10009569_P1_TAR/IMDB_SERVER100_82_0.SAR for components ...
Scanning archive /hana/shared/HD2/trans/SMPPatches/IMC_STUDIO100_82_ 0-10009662.SAR for components ...
Check of selected support packages finished.
Updating SAP HANA system from single SP...
Updating SAP HANA system...
Checking update prerequisites for component(s) sap.com/HANA_AFL ...
Checking update prerequisites for component(s) sap.com/HDB_CLIENT_CLIENT ...
Checking update prerequisites for component(s) sap.com/LCAPPS_HDB ...
Checking update prerequisites for component(s) sap.com/HDB ...
Checking update prerequisites for component(s) sap.com/HDB_STUDIO_STUDIO ...
Updating software component(s) sap.com/SAPHOSTAGENT on host satdha03...
Extracting /hana/shared/HD2/trans/SMPPatches/SAPHOSTAGENT190_1 90-20005731.SAR ...
Updating SAP Host Agent ...
Upgrade service
[Thr 140278294964000] Thu Aug 28 13:43:16 2014
[Thr 140278294964000] *** WARNING => HostExecUpgrade initialization - Unable to stat /usr/sap/hostctrl/exe/SIGNATURE.SMF: No such file or directory [HostExecAuto 115]
IsUpgradeNecessary: /hana/shared/HD2/trans/HD2/saphostagent/saphostexec is newer than /usr/sap/hostctrl/exe/saphostexec
Upgrade saphostexec / saphostcontrol
Check Installation Path ...
saphostexec is already running (pid=17737). Stopping...
Install SYS-V service ...-> Start /usr/sap/hostctrl/exe/saphostexec pf=/usr/sap/hostctrl/exe/host_profile <-
start hostcontrol using profile /usr/sap/hostctrl/exe/host_profile
[OK] SAPHostExec / SAPHostControl successfully upgraded
Updating software component(s) sap.com/HANA_AFL on host satdha03...
Extracting archive /hana/shared/HD2/trans/SMPPatches/IMDB_AFL100_82_0-10012328.SAR...
SAP Application Function Libraries installation kit detected.
SAP HANA Lifecycle Management - SAP AFL Installation 1.00.82.00.394270
Checking installation...
Preparing package 'AFL'...
Installing SAP Application Function Libraries to /hana/shared/HD2/exe/linuxx86_64/plugins/afl_1.00.8 2.00.394270_1662528...
Installation is up-to-date
Installation done
Log file written to '/var/tmp/hdb_afl_2014-08-28_13.43.26/hdbinst_afl.log'.
Updating software component(s) sap.com/LCAPPS_HDB on host satdha03...
Extracting archive /hana/shared/HD2/trans/SMPPatches/IMDB_LCAPPS100_82 _0-20010426.SAR...
SAP liveCache Applications installation kit detected.
SAP HANA Lifecycle Management - SAP LCAPPS Installation 1.00.82.00.394270
Checking installation...
Preparing package 'LCAPPS'...
Installing SAP liveCache Applications to /hana/shared/HD2/exe/linuxx86_64/plugins/lcapps_1.0 0.82.00.446853_4010352...
Installation is up-to-date
Installation done
Log file written to '/var/tmp/hdb_lcapps_2014-08-28_13.43.30/hdbinst_lcapps.log'.
Updating software component(s) sap.com/HDB on host satdha03...
Extracting archive /hana/shared/HD2/trans/untar_IMDBSERVER10082_0-10009569_P1_TAR/IMDB_SERVER100_82_0.SAR...
Upgrade failed
Checking system requirements failed
Performing HANA platform check script failed
Performing python script failed
Starting external program /usr/bin/python
Command line is: /usr/bin/python /hana/shared/HD2/trans/HD2/IMDB_SERVER100_82_0/SAP_ HANA_DATABASE/server/HanaHwCheck.py
Output line 1:
Output line 2: performing Hardware check......
Output line 3:
Output line 4: System Manufacturer Microsoft Corporation not supported
Output line 5: System Product Name Virtual Machine not supported
Output line 6: CPU Model 0 not supported
Output line 7: OS SLES 11 SP 3 OK
Output line 8: Memory Total 131072 MB OK
Output line 9: Core count 8 OK
Output line 10: Hyper-threading Activated OK
Output line 11: Numa functionality Activated OK
Output line 12:
Output line 13: Hardware check failed!!
Output line 14:
Program terminated with exit code 255
Update SAP HANA system process executor failed
I searched for a solution, I found the following threads:
http://scn.sap.com/thread/3179767
http://scn.sap.com/community/developer-center/hana/blog/2013/06/16/sap-hana-installation-in-oracle-virtualbox-vm
I tried the solution described in above links but unfortunately without success at the end!
I did the following change in the HanaHwCheck.py file in this two locations:
/hana/shared/HD2/trans/HD2/IMDB_SERVER100_82_0/SAP_ HANA_DATABASE/server
/usr/sap/HD2/HDB00/exe/python_support
With vi editor I commented the line self.HWInfo['CPU Sockets']=len(lines)-1 and I added the line self.HWInfo['CPU Sockets']=1
Next I set the environment variable IDSPISPOPD:
export IDSPISPOPD="1"
Then I ran the following python commands:
python
import os
'IDSPISPOPD' in os.environ.keys()
exit()
I ran the update process again using the same option in Lifecycle Manager (LCM) - "Apply Single Support Packages" and again it show me the same error! :(
So, this solution doesn't work for my case... I´m doing something wrong?
How can I solve this issue!? How can I continue this SAP Hana update!?
Best Regards,
onorio
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