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RE:[sap-basis] Error Install Add-On Doculink in - Error CHECK_REQUIREMENTS

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Reply from Obed_sh on Feb 10 at 9:11 PM
Thanks all for your answers.
I'll perform all your advice and then comment.

---------------Original Message---------------
From: Obed_sh
Sent: Saturday, February 08, 2014 12:36 PM
Subject: Error Install Add-On Doculink in - Error CHECK_REQUIREMENTS

I've performed the upgrade Doculink in SAP by means the SAINT transaction.
In the SAP-DEV and SAP-QAS the upgrade was made without problems. Now when we are ready to apply the same in the SAP-PRD (Production enviroment) occurs an error, and I don't know which can be.

Hope some advise and thanks in advance.

Here is the error that appears:
"The following details help you to analyze the problem:

- Error in phase: CHECK_REQUIREMENTS
- Reason for error: QUEUE_NOT_EMPTY
- Return code:
- Error message:

Notes on phase CHECK_REQUIREMENTS

In this phase the system checks the various requirements for the add-on
installation. The following are reasons why this phase may fail:

o TP_CANNOT_CONNECT_TO_SYSTEM: tp cannot log on to the system
database.
Check the action log (in the menu, choose Goto -> Action Log). You
may be able to use the detailed tp error message in this log to
identify and remove the cause of the error.

o QUEUE_NOT_EMPTY: There are still OCS requests in the transport
buffer which are not completed. You can show these requests with the
following tp command:
tp SHOWBUFFER <SID> -DSOURCESYSTEMS= TAG=SPAM

These requests have to be completed or deleted from the buffer
before you can continue importing the queue.

o CANNOT_DROPBUFFER: tp cannot delete old, incompletely processed
Support Packages from the tp buffer.
Check the action log (in the menu, choose Goto -> Action Log). You
may be able to use the detailed tp error message in this log to
identify and remove the cause of the error."

 
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