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Reply from R. N. Wilhite on Jun 19 at 9:25 AM I'd suggest calling Motorola Support and asking them what they think. You may need to use something other than pdf417. Neal
| | | ---------------Original Message--------------- From: Debrath Dutta Sent: Tuesday, June 19, 2012 3:21 AM Subject: pdf417 Bar-code Printing Mr. Terry Baker, As per my testing it is not the printer issue anymore, because through some 2d bar-code scan app on mobile and online bar-code reader am able to read the bar-code after printout. After my visit to the client place, I found out that the scanner shows an error message as" its an old bar code format " . I have even tried to generate bar-code through bar-code studio, online bar-code generator and SAP. All of them are getting scanned properly through my bar-code scanners.. They are using the below bar-code scanners: 1. Motorola symbol ds6708. 2. datalogic n263 . It displays an error message "it is an old format sticker". Please provide me with a clue to proceed further. The confusion arises when the client says they are able to read 2D bar-codes(pdf417) generated by other companies. I even inquired about the software the other company is using. They say it is called as BIZHIVE pos. Thanks and Regards, Debrath. | | Reply to this email to post your response. __.____._ | _.____.__ |