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RE:[sap-acct] Checks Printing out twice - Exact Duplicates

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Reply from Sunil on Jan 23 at 1:49 AM
Hi Nikki,

1) Go to transaction SP01 and find the corresponding spool request for the Cheque. Once you have found it, select the checkbox corresponding to this request and go the REQUEST ATTRIBUTES(shortcut F8) and go to the OUTPUT ATTRIBUTES tab and check the field
NO. OF COPIES. check if the value is set to 2.
2) It could also be because your HP/CANNON/EPSON printer is configured to print 2 copies. This is something you can also check.

Regards,
Sunil

---------------Original Message---------------
From: Nikki Klein
Sent: Tuesday, January 17, 2012 5:50 PM
Subject: Checks Printing out twice - Exact Duplicates

Hi all

We're seeing something here I have never seen in 17 years of working with SAP. The client did a check run this morning - the spool file (presumably) printed out twice because we have two sets of identical checks. Absolutely identical - same check numbers, everything.

Impossible, I know. We're having Basis look around to see if there was some kind of hiccup today. We have been printing checks just fine since the beginning of the year.

I thought I'd log the question here just in case any of you has some ideas or suggestions as to how this could have happened. The client is understandably nervous that this might happen again!

Nikki

 
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