Hi Satish,
First I just want to let you know that we don't deal with urgent issues here.
If your issue is urgent you should always contact SAP Support (or your VAR partner).
Please confirm that you've tested the validity of the SNC certificate and the result was OK.
Is that IP address assigned to the SAProuter server? What's up with the x'es? Is that something you put in to disguise it?
The hostname and IP address of the new SAProuter server must be 100% the same as it was on the old server.
Your network guys must ensure that it is located in the DMZ and is acessible on port 3299/tcp (or the port you've chosen) from the internet.
When logged on to the SAProuter server, you should be able to execute the command below. . .
telnet <IP address of your SAP application server> <32xx> (where xx is the system number of that instance)
When logged on to the SAP application server, you should be able to execute the command below. . .
telnet <IP address of the SAProuter server> 3299
You're not saying which OS your SAProuter is running on, but I'll assume it's windows.
Both these commands should then give you a blank screen in the DOS prompt, before timing out after a minute or so.
This means the firewall settings should be OK.
However, if the DOS prompt just hangs with the message "Connecting to <IP address>" and says "Could not open conection?" after a few seconds, the firewall is not configured correctly.
You're using the saprouttab from the old server, right?
What about the hosts file? Was that maintained on the old server? Do you have a backup of it?
What does the dev_route trace file say?
Regards,
LEH
From: Satish_Ahirkar via sap-basis [mailto:sap-basis@Groups.ITtoolbox.com]
Sent: 5. juni 2010 08:01
To: Lars-Erik Hallsten
Subject: Re: [sap-basis] Router machine crashed
Posted by Satish_Ahirkar (BASIS)
on Jun 5 at 9:23 AM Mark as helpful
Thanks Lars,
The service & router is install successfull. but when i check from other or
outer side and connect to server i have getting the error msg. "hostname
203x.124x.15x.1/3299 unknown check your application server name" . Please
guide me, its very urgent.
Thanks & Regards,
SAtish
On Fri, Jun 4, 2010 at 8:27 PM, Lars-Erik Hallsten via sap-basis <
sap-basis@groups.ittoolbox.com> wrote:
> Posted by Lars-Erik Hallsten(CEO & Senior Consultant)
> on Jun 4 at 10:56 AM Hi,
>
>
> If you have a full backup of the saprouter directory from the crashed
> server, you can just restore it to the new server.
> The new server must be accessible with the same IP address as the old one.
> The owner of the SNC certificate from the old server must also be created
> in the new server and the SAProuter service must be started by this specific
> user.
> Install the SAProuter service as described in note 525751.
>
> Regards,
> LEH
>
> From: Satish_Ahirkar via sap-basis [mailto:sap-basis@Groups.ITtoolbox.com]<http://groups.ittoolbox.com%5d/>
> Sent: 4. juni 2010 15:53
> To: Lars-Erik Hallsten
> Subject: [sap-basis] Router machine crashed
>
> Posted by Satish_Ahirkar (BASIS)
> on Jun 4 at 10:03 AM
>
>
> Hi All,
>
> I am using sncrouter7.0. Today suddenly the machine is crashed. how to
> install the saprouter setup. If i copy the saprouter in other machine , what
> would be the changed in that machine please help me its very urgent.
>
> Thanks & Regards,
>
> Satish
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