Re: [sap-log-sd] Credit Block and Order Confirmation
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 | Posted by vikram on May 4 at 11:42 AM |  Mark as helpful |
Well, I would start by saying that when there is a credit hold, it is not
common business practice to send out order acks to customers. But if you
still want to do so, then you can insert a small piece of code in the output
routine which would check if the order is on credit hold...and send an order
ack with some kind of verbiage which would say that you have received the
order but is on credit hold or something....just an idea.
Vikram
On Wed, Apr 28, 2010 at 2:20 AM, sonuj22 via sap-log-sd <
sap-log-sd@groups.ittoolbox.com> wrote:
> Posted by sonuj22
> on Apr 27 at 4:53 PM
> I have a requirement where the client would like to send out some sort of
> an 'Order Acknowledgement' as soon as the order is saved *if the order goes
> on Credit Hold*. The system is set up to generate an order confirmation when
> there are no credit credit blocks. Standard SAP would not generate a BA00
> output on save since the sales order is incomplete. Once the credit hold is
> removed and the order is saved the system will automatically generate that
> output (since the order will be complete) but *till such time as the credit
> hold is not removed* how can I generate an output to be sent to the customer
> just to indicate that their order has been received? Suggestions would be
> greatly appreciated. Thanks in advance.
__.____._ common business practice to send out order acks to customers. But if you
still want to do so, then you can insert a small piece of code in the output
routine which would check if the order is on credit hold...and send an order
ack with some kind of verbiage which would say that you have received the
order but is on credit hold or something....just an idea.
Vikram
On Wed, Apr 28, 2010 at 2:20 AM, sonuj22 via sap-log-sd <
sap-log-sd@groups.ittoolbox.com> wrote:
> Posted by sonuj22
> on Apr 27 at 4:53 PM
> I have a requirement where the client would like to send out some sort of
> an 'Order Acknowledgement' as soon as the order is saved *if the order goes
> on Credit Hold*. The system is set up to generate an order confirmation when
> there are no credit credit blocks. Standard SAP would not generate a BA00
> output on save since the sales order is incomplete. Once the credit hold is
> removed and the order is saved the system will automatically generate that
> output (since the order will be complete) but *till such time as the credit
> hold is not removed* how can I generate an output to be sent to the customer
> just to indicate that their order has been received? Suggestions would be
> greatly appreciated. Thanks in advance.
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