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[sap-basis] An Error Occured While Processing The UME Command READ_USER from agent -hostname-

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Question from Leizle on Nov 24 at 5:12 AM
Hi All,

We are configuring PO systems in Managed System Config Solman 7.1. We are having issue in maintaining the SM_COLL_<SID> user on the Create Users Tab. Below is the error that we are getting:

Logon test failed for user SM_COLL_<SID>

An error occurred while processing the UME command READ_USER from agent <hostname>: com.sap.engine.lib.xml.parser.ParserException: XMLParser: No data allowed here(:main:, row:6, col:2)(cause=com.sap.engine.lib.xml.parser.ParserE xception XMLParser: No data allowed here (:main:, row:6, col:2)) : com.sap.engine.lib.xml.parser.ParserException: XMLParser: No data allowed here(:main:, row:6, col:2)

User maintained in "Enter System Parameters" has already been granted with:
Spml_Write_Action
Spml_Read_Action

What must be the problem?
Thank you in advance!!
 
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