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RE:[sap-basis] SAP SUM Not Starting

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Reply from JKoz48362 on Oct 27 at 9:28 AM
Hi Dave,

I would like to say "yes", but per my first post: "Does anyone have a link to step-by-step instructions on installing SUM? I searched the download section to no avail."

To download the software, I wound up doing a search in the Marketplace. I found a direct link to download the software, but no instructions. If I look under "S" under Installations and Upgrades" and couldn't find the SUM software there. You would figure that they would put the instructions in the top level of the extracted data... I can't seem to find it there either. Any help finding the installation documentation would be greatly appreciated!

Thanks,

-Joe

---------------Original Message---------------
From: Joe Kozlowski
Sent: Tuesday, October 20, 2015 12:50 PM
Subject: SAP SUM Not Starting

SAP SUM Not Starting

OS: MS Server 2012
DB: MS SQL 2012
SAP Solution Manager 7.1 x86 64-bit
Kernel: 721 patch 400
Host: SAPERPTEST
SID: UTS
Instance: 05
User: sapadm
Variable SAPMNT: E:\user\sap

Hello, I haven't used SUM before so I set up a test server for practice. I installed Solution Manager 7.1 and now am at the point of testing SUM. I downloaded the latest version (SP14) and extracted it using sapcar. The first time I tried to run "startup", I received the following message:

Directory of the SAP system SAPE:\usr\sap\SAP does not exist.

I know that it should look for \usr\sap\UTS, but for some reason it isn't. As one suggested work around, I created a "SAP" symbolic link pointing to E:\user\sap\UTS. "Startup" immediately failed. I recreated the symbolic link to point to the directory that I unloaded SUM into (E:\SUM). Now when I run "startup" I received the following error:

Oct 15, 2015 11:29:14 AM [Error]: Unable to detect an abap and/or AS Java instance of the SAP system SAP installed on host SAPERPTEST
Oct 15, 2015 11:29:14 AM [Error]: com.sap.sdt.server.core.services.ServiceException
Oct 15, 2015 11:29:14 AM [Fatal]: Error during controller startup.
Oct 15, 2015 11:29:14 AM [Fatal]: SL Controller exiting.

It looks like it is looking for a SID called "SAP". Is there somewhere to change it to look for "UTS"?

Does anyone have a link to step-by-step instructions on installing SUM? I searched the download section to no avail. Any help would be greatly appreciated! Another bit of information: There are no old profiles on the system.

Thanks!

-Joe

 
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