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Reply from Luiz David Szilagyi on Feb 5 at 6:11 AM The way to work with crm, changed a lot, after Forrester Research released a crm playbook.
Now is more related to strategy, process, kpi's, analytics and user commitment than a tool.
To be realistic, I don't see value anymore on any crm certification now, SAP, SalesForce, anyone.
It's time to change the mindset, successful crm's are not based on tools, or best market player, rather based on the way you conduct the project with the people.
Cheers,
Luiz David
De: npanivilla email@removed
Para: Luiz David Szilagyi email@removed
Enviadas: Quinta-feira, 5 de Fevereiro de 2015 2:00
Assunto: RE: [sap-career] SAP CRM Certification
Toolbox sap-career#yiv7525210066 A, #yiv7525210066 .yiv7525210066slash {text-decoration:none;font-family:arial;color:#1867b6;}
| Reply from npanivilla?on Feb 4 at 10:52 PM
| There is a lot of scope in SAP CRM, we hardly find a good consultant. Your experience is not correct Kumar?
| | | |
| | | ---------------Original Message---------------
From: nagendra a
Sent: Wednesday, February 04, 2015 11:05 PM
Subject: SAP CRM Certification
There is a lot of scope in SAP CRM, we hardly find a good consultant. Your experience is not correct Kumar? |
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