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Reply from rajeshsapfico83 on Dec 9 at 10:30 AM Hi,
There may be a scenario that business will create a credit memo to customer
and then create a dispute for the same to adjust the open invoice and need
to confirm from customer for the reference invoice where that can be
ajusted for that purpose dispute will be created and kept in the dispute
bucket. So is that any posiblity to create the dispute for the credit memo
in dispute management as per the dispute management criteria is open item
should be receivable it should not be negative value amount other wise it
will throw the error message. My concern is can we do the setting or do the
config change which will make enable the dispute management to create the
dispute for the same. If there please let me know what config need?
Thanks
Rajesh
| | | ---------------Original Message---------------
From: phanimsd
Sent: Monday, December 08, 2014 11:56 PM
Subject: Dispute Creation for Credit Memo and Over Payment Individualy
Dispute management means:-) are you talking about adjusting wrong credit
memos. Please confirm
If it is the case: adjust this amount with debit memo... |
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