Announcement:
wanna exchange links? contact me at sapchatroom@gmail.com.
Posted by
Admin at
Reply from edshortt on Oct 25 at 11:40 AM Hello Neeta, check the user status profiles setup. Sometimes you could define a user status that "forbids" the completion cancellation.
Go into the status, click on business transactions and scroll down to see the red light processes.
Then when you find your completion cancelation with a red light, select the process and click on the bottom right button and should show you which particular user status is preventing your step.
Hope It help.
| | | ---------------Original Message---------------
From: Neeta
Sent: Wednesday, October 22, 2014 2:45 AM
Subject: Re-Open A Closed Service Order
In the Service Order, we tried the usual process by following the path:
Order->Functions->Comlete->Cancel Business Completion. However, this is greyed out (disabled). Is there any other way to re-open a closed service order? Please suggest.
Thanks |
| Reply to this email to post your response. __.____._ |   _.____.__ |
