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RE:[sap-basis] SPS12 Upgrade Using SUM

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Reply from manuel121 on Oct 21 at 3:43 AM
Hello Gabriel,

I have done this already. Rebooted the server, but still the same error.

Best Regards,
JB

---------------Original Message---------------
From: jb reyes
Sent: Monday, October 20, 2014 10:01 AM
Subject: SPS12 Upgrade Using SUM

Hello Guys,

I am updating our system to SPS12. I am now at the execution phase but unable to proceed.
Here is the logs:

<!--LOGHEADER[START]/-->
<!--HELP[Manual modification of the header may cause parsing problem!]/-->
<!--LOGGINGVERSION[2.0.7.1006]/-->
<!--NAME[C:\usr\sap\XXX\SUM\sdt\log\SUM\INSTALL-AS-JAVA-SERVICE_08.LOG]/-->
<!--PATTERN[INSTALL-AS-JAVA-SERVICE_08.LOG]/-->
<!--FORMATTER[com.sap.tc.logging.TraceFormatter(%d [%6s]: %m)]/-->
<!--ENCODING[UTF8]/-->
<!--LOGHEADER[END]/-->
Oct 20, 2014 3:59:52 PM [Info ]: Install and start service for instance 0 on host hostname-XXX with profile //hostname-XXX/sapmnt/XXX/SYS/profile/START_DVEBMGS00_hostnam e-XXX...
Oct 20, 2014 3:59:52 PM [Info ]: Process ID 2, name sapstartsrv.exe has been started.
Oct 20, 2014 3:59:52 PM [Info ]: Command line: C:\usr\sap\XXX\DVEBMGS00\exe\sapstartsrv.exe -r -q -p //hostname-XXX/sapmnt/XXX/SYS/profile/START_DVEBMGS00_hostnam e-XXX -s XXX -n 0 -U null -P <SecureField> -e XXXadm
Oct 20, 2014 3:59:52 PM [Info ]: Standard out: C:\usr\sap\XXX\SUM\sdt\log\SUM\INSTALL_SERVICE_00_ 02.OUT
Oct 20, 2014 3:59:52 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.j2ee.tools.controlservice.ServiceContr ollerException: Cannot install and start service for instance 0 on host hostname-XXX.
Could not run OS process sapstartsrv.exe for action install service.
Could not start process C:\usr\sap\XXX\DVEBMGS00\exe\sapstartsrv.exe.
Error while executing process C:\usr\sap\XXX\DVEBMGS00\exe\sapstartsrv.exe.
java.lang.NullPointerException: null
java.lang.NullPointerException

Any ideas?

 
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