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Reply from Adi on Sep 2 at 6:44 AM Hi,
Have you checked the installation logs like this:
/tmp/sapinst_instdir/SOLMAN71/STANDALONE/SMD/INST/_ _instana_tmp.xml
?
BR,
Adi.
| | | ---------------Original Message---------------
From: surao7
Sent: Thursday, August 14, 2014 9:36 AM
Subject: Diagnostic Agent Installation Error
Hi friends,
I am facing error while installing diagnostic agent: error as below
An error occurred while processing option SAP Solution Manager 7.1 Support
Release 1 > Standalone Engines > Diagnostics in SAP Solution Manager >
Diagnostics Agent Installation( Last error reported by the step: Execution
of the command
"/tmp/sapinst_instdir/SOLMAN71/STANDALONE/SMD/ INST/sapjvm/sapjvm_6/bin/java
-classpath
/usr/sap/DAA/SMDA97/SMDAgent/lib/sapxmltoolkit.jar: /usr/sap/DAA/SMDA97/SMDAgent/lib/smdagent.jar:/usr/ sap/DAA/SMDA97/SMDAgent/lib/tc_sec_secstorefs.jar: /usr/sap/DAA/SMDA97/SMDAgent/lib/iaik_jce_export.ja r:/usr/sap/DAA/SMDA97/SMDAgent/lib/logging.jar:/usr /sap/DAA/SMDA97/SMDAgent/lib/smdserver.jar:/usr/sa p/DAA/SMDA97/SMDAgent/lib/exception.jar:/usr/sap/DA A/SMDA97/SMDAgent/lib/sapj2eeclient.jar:/usr/sap/DA A/SMDA97/SMDAgent/lib/com_sap_pj_jmx.jar:/usr/sap/D AA/SMDA97/SMDAgent/lib/httpclient.jar:/usr/sap/DAA/S MDA97/SMDAgent/lib/jARM.jar:/usr/sap/DAA/SMDA97/SMDAgen t/lib/lcrclient.jar:/usr/sap/DAA/SMDA97/SMDAgent/li b/sldclient.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/sl dserv.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/launcher/smd agentlauncher.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/sapni.jar
com.sap.smd.setup.tasks.v710.ProfilesGenerator
javahome=/usr/sap/DAA/SMDA97/exe/sapjvm_6 sapdir=/usr/sap sid=DAA number=97
prefix=SMDA profiledir=/usr/sap/DAA/SYS/profile sapjvm_version=6.1.048
runsOnSAPJVM=true os_unicode=uc exe_platform=linuxx86_64 osBits=64 update=1
ssl=false realhost=crxgrpp01" finished with status TST_ERROR.). You can now:
Choose Retry to repeat the current step.
Choose Log Files to get more information about the error.
Stop the option and continue with it later.
Log files are written to /tmp/sapinst_instdir/SOLMAN71/STANDALONE/SMD/INST.
*Also logs from sainst.log file*
*ERROR 2014-08-14 13:52:02.381MUT-03010 Execution of the command
"/tmp/sapinst_instdir/SOLMAN71/STANDALONE/SMD/ INST/sapjvm/sapjvm_6/bin/java
-classpath
/usr/sap/DAA/SMDA97/SMDAgent/lib/sapxmltoolkit.jar: /usr/sap/DAA/SMDA97/SMDAgent/lib/smdagent.jar:/usr/ sap/DAA/SMDA97/SMDAgent/lib/tc_sec_secstorefs.jar: /usr/sap/DAA/SMDA97/SMDAgent/lib/iaik_jce_export.ja r:/usr/sap/DAA/SMDA97/SMDAgent/lib/logging.jar:/usr /sap/DAA/SMDA97/SMDAgent/lib/smdserver.jar:/usr/sa p/DAA/SMDA97/SMDAgent/lib/exception.jar:/usr/sap/DA A/SMDA97/SMDAgent/lib/sapj2eeclient.jar:/usr/sap/DA A/SMDA97/SMDAgent/lib/com_sap_pj_jmx.jar:/usr/sap/D AA/SMDA97/SMDAgent/lib/httpclient.jar:/usr/sap/DAA/S MDA97/SMDAgent/lib/jARM.jar:/usr/sap/DAA/SMDA97/SMDAgen t/lib/lcrclient.jar:/usr/sap/DAA/SMDA97/SMDAgent/li b/sldclient.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/sl dserv.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/launcher/smd agentlauncher.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/sapni.jar
com.sap.smd.setup.tasks.v710.ProfilesGenerator
javahome=/usr/sap/DAA/SMDA97/exe/sapjvm_6 sapdir=/usr/sap sid=DAA number=97
prefix=SMDA profiledir=/usr/sap/DAA/SYS/profile sapjvm_version=6.1.048
runsOnSAPJVM=true os_unicode=uc exe_platform=linuxx86_64 osBits=64 update=1
ssl=false realhost=crxgrpp01" finished with status TST_ERROR. ERROR
2014-08-14 13:52:02.382MUT-03025 Caught ESAPinstJSError in module call:
modlib.jslib.childAppStatusError.ERROR 2014-08-14 13:52:02.654FCO-00011
The step updateProfiles with step key
|NW_DiagnosticsAgent|ind|ind|ind|ind|0|0|NW_Diagnos ticsAgent_Instance|ind|ind|ind|ind|instance|0|updateProfiles
was executed with status ERROR ( Last error reported by the step: Execution
of the command
"/tmp/sapinst_instdir/SOLMAN71/STANDALONE/SMD/ INST/sapjvm/sapjvm_6/bin/java
-classpath
/usr/sap/DAA/SMDA97/SMDAgent/lib/sapxmltoolkit.jar: /usr/sap/DAA/SMDA97/SMDAgent/lib/smdagent.jar:/usr/ sap/DAA/SMDA97/SMDAgent/lib/tc_sec_secstorefs.jar: /usr/sap/DAA/SMDA97/SMDAgent/lib/iaik_jce_export.ja r:/usr/sap/DAA/SMDA97/SMDAgent/lib/logging.jar:/usr /sap/DAA/SMDA97/SMDAgent/lib/smdserver.jar:/usr/sa p/DAA/SMDA97/SMDAgent/lib/exception.jar:/usr/sap/DA A/SMDA97/SMDAgent/lib/sapj2eeclient.jar:/usr/sap/DA A/SMDA97/SMDAgent/lib/com_sap_pj_jmx.jar:/usr/sap/D AA/SMDA97/SMDAgent/lib/httpclient.jar:/usr/sap/DAA/S MDA97/SMDAgent/lib/jARM.jar:/usr/sap/DAA/SMDA97/SMDAgen t/lib/lcrclient.jar:/usr/sap/DAA/SMDA97/SMDAgent/li b/sldclient.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/sl dserv.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/launcher/smd agentlauncher.jar:/usr/sap/DAA/SMDA97/SMDAgent/lib/sapni.jar
com.sap.smd.setup.tasks.v710.ProfilesGenerator
javahome=/usr/sap/DAA/SMDA97/exe/sapjvm_6 sapdir=/usr/sap sid=DAA number=97
prefix=SMDA profiledir=/usr/sap/DAA/SYS/profile sapjvm_version=6.1.048
runsOnSAPJVM=true os_unicode=uc exe_platform=linuxx86_64 osBits=64 update=1
ssl=false realhost=crxgrpp01" finished with status TST_ERROR.). INFO
2014-08-14 13:52:02.917Creating file
/tmp/sapinst_instdir/SOLMAN71/STANDALONE/SMD/INST/_ _instana_tmp.xml.
Can you please check and let me know where I am missing while installation?
Thanks & Regards,
Sushant |
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