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Question from Satish Ahirkar on Jun 5 at 5:34 AM Dear All,
In our company, the users raise a issue ticket through their system and the ticket is solved by outside implementation team, now my HOD told to me to all users issue tickets should be coming in one of the Internal team user id.
Please guide me, how to change the user id and email which can user issue tickets only will get in our one of the internal team.
Thank you,
Satish
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