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RE:[sap-other] Where are the REAL Global Trade Service experts?

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Reply from Paul Byrne on Apr 17 at 5:16 PM
Mike your words ring true with me daily
On my last assignment another large consultancy made a total fubar of things
I asked the Financial Director why they had chosen a Consultancy who had filled their ranks with graduates.
He replied that they needed leadership
I asked where to down a blind alley
The thing is Mike as I'm sure you well know,anybody who is good enough is doing it for themselves, i.e. Contracting

Ed I can only advise that you select individuals rather than consultancies
If you insist on a consultancies then ased for CV's of named personel before you engage
Those named personel should be there for the duration of the delivery of the project

Selecting Contractors has its own pitfalls
Ed you need to know what you need and want
Have people on board who know what they are talking about to interview the individuals
and a Project Manager who knows his/her stuff to deliver
You will get it cheaper and faster without excuses

Can you get it Fast and Cheap? No
Can you get it Cheap and Quality? No

Appropiate budget
Appropiate Timeframe
Appropiate Expectations
Appropiate Governance

Regards

Paul

---------------Original Message---------------
From: mike_elid
Sent: Wednesday, April 17, 2013 1:49 PM
Subject: Where are the REAL Global Trade Service experts?

I have been a Global Trade specialist for over 20 yrs. I have seen a change in the past 10 yrs in the industry where large Service providers like IBM, KPMG, PWC, Accenture, SAP America, SYSTECH, and others do so much damage to a Client's system. they just come in pretending to know the business of global trade. Then they hire "LIARS" and "SHYSTERS" like the infamous Entrypoint, who just wreak havoc on the system and end up blaming the client for all their mistakes. I have seen this not once but over 20+ different clients.

Why can't they just be honest and say they do not the business? they may know the GTS system on a high level, but they cannot make it work as the architects had designed it so. they always use all these user exists, overloaded z-tables and even crappy hard coding to things that are already STANDARD functions! Don't they read the Manual or even get a few hours training?

every client I go to around the world has issues that should not have been! their systems are a mess. they even learn to live with 30-70% capability for go-lives! no one has a successful go-live anywhere! Why? and still the clients hire these companies again and again. they even hand off their duties and responsibilities, fire the original employees, and then offshore the duties to IBM-India.

I am just asking is there anyone left with credibility, responsibility, capability, and integrity?

 
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Paul Byrne  

Global Template Rollout Programme Manager
 
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