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Reply from Nikki Klein on Jan 23 at 5:46 PM Hi Sunil
The check spool file has been deleted - as it always should be - after printing. So there is no way for us to look at it again.
Subsequent check runs have produced the usual single lot of checks (no duplicates) so we don't think the printer set up is involved either.
Nikki
| | | ---------------Original Message---------------
From: Nikki Klein
Sent: Tuesday, January 17, 2012 5:50 PM
Subject: Checks Printing out twice - Exact Duplicates
Hi all
We're seeing something here I have never seen in 17 years of working with SAP. The client did a check run this morning - the spool file (presumably) printed out twice because we have two sets of identical checks. Absolutely identical - same check numbers, everything.
Impossible, I know. We're having Basis look around to see if there was some kind of hiccup today. We have been printing checks just fine since the beginning of the year.
I thought I'd log the question here just in case any of you has some ideas or suggestions as to how this could have happened. The client is understandably nervous that this might happen again!
Nikki |
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