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I know it is not good form to reply to old answered threads but Joao's solution worked for me too. Thanks!
Mischa
| | | ---------------Original Message---------------
From: João Dimas
Sent: Saturday, February 27, 2010 12:04 PM
Subject: SAP customer number unknown for installation | No customer numbers maintain
Hello everyone,
I'm faccing with the same error that I had about two years ago!! But then the scenario was different, it was in solution manager 7.0 with SP15 and what I remember is I solved that issue with a set of notes, but now that solution are not suitable for my version to this new scenario that I have now!
I installed the solution manager Ehp1 and it have SPS20 applied which correspond to ST 400 level 20 (SAPKITL430).
When I am in transaction SMSY in section Systems and I press the button "READ SYSTEM NUMBER" is shown an error message that says "SAP customer number unknown for installation" the details of help says:
"Diagnosis
Installation number &V1& that is assigned to some system(s) in transaction SMSY is not assigned to an SAP customer number in table AIINSTALLATIONS.
Procedure
Please check the log of background job REFRESH_ADMIN_DATA_FROM_SUPPORT for errors."
So, when I entry in that job log I found this error:
"No customer numbers maintained in view V_AISAPCUSTNOS | AI_SC_EN | 106"
Then I went in table/view V_AISAPCUSTNOS and inside it does not contain any data!!!
Like I said above, all the notes I found were related to lower versions and so I could not implemented the snotes corrections!!
So is any snotes solution for my release that are related with this problem?
What I have to do to solve this problem??
Best regards
Jo?o Dimas - Portugal |
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