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Hello Mugerar,
Assuming that you are using the same payment run for other customers and it is working for them, I suggesting checking:
* that the customers reconciliation field is populated.
* that their bank key and bank account are populated
If this is a general problem,....
* check that there is a GL account assigned to the house bank you are using, if any.
* review the GLs used for your F-28 or EBS cash application process
* If a lockbox is involved, check the GLs that you configured for it.
* check if the error is related to a payment difference- tolerance, discount, etc, and check those GLs.
| | | ---------------Original Message---------------
From: MUGERAR
Sent: Friday, June 17, 2011 11:30 AM
Subject: Cannot post a payment to Customer account.
We cannot seem to post a customer payment as we are getting an error message "specify account number', it's unusual because we've done it a million times with specifying account number. Dear SAP experts advise. |
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