Hi Sharavi, Please check all the services (DB and SAP) ar running or not. If not make it automatic and start....Hope you can get the way there only. -- Thanks & Regards Tribikram Acharya
| | | ---------------Original Message--------------- From: sharavi_2k Sent: Monday, January 24, 2011 1:15 AM Subject: Solution manager down Dear All I am having big problem our solution manager is down kindly help me to solve this problem. system configuration: Solution manger 7.01 ehp1 this was upgraded from nw04s a year back . Yesterday I was trying to upgrade from sp19 to sp24 then when i try to connect jspm then the problem started. 1. when i ran JSPM it was asking for SDM password and i have provided the password and i am 100 % sure it is the correct password. but still the sytem is not accepting the password. 2. at the same time i tried config tool but it is giving an error message (error while connecting DB) 3.now i want to uninstall solman and restore the DB but even sapinst is giving error below is the error from sapinst_dev. TRACE Running with toplevel file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/tople vel.xml TRACE Running with dialog file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/dialo g.xml TRACE Running with keydb file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/keydb .xml TRACE Opened iaejs701.dll TRACE Opened iacdlib701.dll TRACE Opened iaccdlib.dll TRACE Opened iapasswdman701.dll TRACE This is SAPinst, version 701, make variant 700_REL, build 844351 compiled on Aug 9 2006, 07:13:26 TRACE [synxcaccmg.cpp:640] CSyADsPath::fromString(INT\gsmadm) Account INT/gsmadm has ADS path 'WinNT://INT/gsmadm' TRACE [synxcaccnt.cpp:967] iastring CSyAccountImpl::getSID(IUnknown* pUnk) const gsmadm has SID S-1-5-21-1482476501-1715567821-1801674531-7805 TRACE [synxcuser.cpp:1088] CSyUserImpl::isExistingOnOS() existence check for user gsmadm returned true. TRACE [syxxccache.cpp:208] CSyAccountCache::getUserImpl(name="INT\gsmadm ", sid="", create=false, ISyProgressObserver* ) inserted account (gsmadm, S-1-5-21-1482476501-1715567821-1801674531-7805, USER) into the accountcache. TRACE [syxxsyshlp.cpp:175] syslib::logSystemState() Process environment =================== Environment Variables ===================== = C:=C:\Program Files\sapinst_instdir\SOLMAN\LM\UNINSTALL\AS = E:=E:\solmansoftware\INSTMASTER\IM_WINDOWS_I386 ALLUSERSPROFILE = C:\Documents and Settings\All Users APPDATA = C:\Documents and Settings\gsmadm\Application Data CLIENTNAME = 1DXBHOITALTA795 ClusterLog = C:\WINDOWS\Cluster\cluster.log CommonProgramFiles = C:\Program Files\Common Files COMPUTERNAME = SAPSOL01 ComSpec = C:\WINDOWS\system32\cmd.exe DBMS_TYPE = mss FP_NO_HOST_CHECK = NO HOMEDRIVE = C: HOMEPATH = \Documents and Settings\gsmadm JAVA_HOME = C:\j2sdk1.4.2_11 lib = C:\Program Files\SQLXML 4.0\bin\ LOGONSERVER = \\1DXBSFDCADR02 MSSQL_DBNAME = GSM MSSQL_SCHEMA = gsm MSSQL_SERVER = SAPSOL01 NUMBER_OF_PROCESSORS = 4 OS = Windows_NT Path = C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32 \Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;D:\usr\s ap\GSM\SYS\exe\uc\NTI386;E:\usr\sap\GSM\SYS\exe\uc\N TI386 PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH PROCESSOR_ARCHITECTURE = x86 PROCESSOR_IDENTIFIER = x86 Family 6 Model 15 Stepping 6, GenuineIntel PROCESSOR_LEVEL = 6 PROCESSOR_REVISION = 0f06 ProgramFiles = C:\Program Files SAPEXE = D:\usr\sap\GSM\SYS\exe\uc\NTI386 SAPINST_EXEDIR_CD = E:/solmansoftware/INSTMASTER/IM_WINDOWS_I386 SAPLOCALHOST = sapsol01 SAPSYSTEMNAME = GSM SESSIONNAME = RDP-Tcp#1 SystemDrive = C: SystemRoot = C:\WINDOWS TEMP = C:\WINDOWS\TEMP\1 TMP = C:\WINDOWS\TEMP\1 USERDNSDOMAIN = INT.GULF-NEWS.COM USERDOMAIN = INT USERNAME = gsmadm USERPROFILE = C:\Documents and Settings\gsmadm windir = C:\WINDOWS User: INT\gsmadm, Id: S-1-5-21-1482476501-1715567821-1801674531-7805 Working directory: C:\Program Files\sapinst_instdir\SOLMAN\LM\UNINSTALL\AS Current access token ==================== Could not get thread token. Last error: 1008. I assume that no thread token exists. Got process token. Privileges: Privilege SeBackupPrivilege, display name: Back up files and directories, not enabled. Privilege SeRestorePrivilege, display name: Restore files and directories, not enabled. Privilege SeShutdownPrivilege, display name: Shut down the system, not enabled. Privilege SeDebugPrivilege, display name: Debug programs, not enabled. Privilege SeAssignPrimaryTokenPrivilege, display name: Replace a process level token, not enabled. Privilege SeLockMemoryPrivilege, display name: Lock pages in memory, not enabled. Privilege SeSystemEnvironmentPrivilege, display name: Modify firmware environment values, not enabled. Privilege SeIncreaseQuotaPrivilege, display name: Adjust memory quotas for a process, not enabled. Privilege SeChangeNotifyPrivilege, display name: Bypass traverse checking, enabled. Privilege SeRemoteShutdownPrivilege, display name: Force shutdown from a remote system, not enabled. Privilege SeTcbPrivilege, display name: Act as part of the operating system, not enabled. Privilege SeUndockPrivilege, display name: Remove computer from docking station, not enabled. Privilege SeSecurityPrivilege, display name: Manage auditing and security log, not enabled. Privilege SeTakeOwnershipPrivilege, display name: Take ownership of files or other objects, not enabled. Privilege SeLoadDriverPrivilege, display name: Load and unload device drivers, not enabled. Privilege SeManageVolumePrivilege, display name: Perform volume maintenance tasks, not enabled. Privilege SeSystemProfilePrivilege, display name: Profile system performance, not enabled. Privilege SeImpersonatePrivilege, display name: Impersonate a client after authentication, enabled. Privilege SeSystemtimePrivilege, display name: Change the system time, not enabled. Privilege SeCreateGlobalPrivilege, display name: Create global objects, enabled. Privilege SeProfileSingleProcessPrivilege, display name: Profile single process, not enabled. Privilege SeIncreaseBasePriorityPrivilege, display name: Increase scheduling priority, not enabled. Privilege SeCreatePagefilePrivilege, display name: Create a pagefile, not enabled. Groups: Group count: 15 \LOCAL S-1-2-0 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED BUILTIN\Administrators S-1-5-32-544 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SE_GROUP_OWNER \Everyone S-1-1-0 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED BUILTIN\Users S-1-5-32-545 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED INT\Domain Users S-1-5-21-1482476501-1715567821-1801674531-513 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED INT\SAP_GSM_GlobalAdmin S-1-5-21-1482476501-1715567821-1801674531-7807 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED NT AUTHORITY\INTERACTIVE S-1-5-4 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED INT\CERTSVC_DCOM_ACCESS S-1-5-21-1482476501-1715567821-1801674531-7112 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SE_GROUP_RESOURCE SAPSOL01\SAP_LocalAdmin S-1-5-21-3396065928-4188363256-2833855170-1012 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SAPSOL01\SAP_GSM_LocalAdmin S-1-5-21-3396065928-4188363256-2833855170-1013 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED NT AUTHORITY\Authenticated Users S-1-5-11 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED BUILTIN\Remote Desktop Users S-1-5-32-555 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED NT AUTHORITY\REMOTE INTERACTIVE LOGON S-1-5-14 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED \ S-1-5-5-0-340695 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT S | | __.____._ Copyright © 2011 Toolbox.com and message author. 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