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RE:[sap-acct] Not able to run reports in excel via SAP wthout downloading

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Posted by thomas-abraham
on Dec 20 at 10:02 AM
I don't know if everyone is understanding what I am try to ask. I can download to excel fine. I can view reports in GR55 fine in standard view. But when I check the checkbox for office integration option and choose Microsoft excel, a blank page displays. I have already made the change in excel to except trusted source and VBA applications. Still I cannot open the reports. I am basis guy and need to know why this is happening. Citrix server we have office 2007 installed all the icons are visible. Any body know why this is happening? If this is a known issue, is there no work around or fix that someone has implemented?

Regards,
Thomas

---------------Original Message---------------
From: thomas-abraham
Sent: Thursday, December 16, 2010 12:38 PM
Subject: Not able to run reports in excel via SAP wthout downloading

Hi
Our users are using citirx to log into excel and they are complaining that for certain reprots, they click on the excel option and they get a black screen. They do not want to download the reports into excel, view it in SAP itself.

Any body have any idea why this is happening and how to fix this issue. We are using ECC6.0 ehp 3.

Regards,
Thomas

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