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There is no undo button in SAP.
Try resetting the rebate through VBO2, so that you can then create a new credit memo request.
Sharon
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From: sapsd73 via sap-log-sd [sap-log-sd@Groups.ITtoolbox.com]
Sent: Monday, August 23, 2010 12:36 PM
To: Cannon, Sharon K
Subject: RE:[sap-log-sd] Cancelling of Canceled credit memo
[http://userimages.toolbox.com/user/b_1785566.jpg] Posted by sapsd73
on Aug 23 at 1:38 PM [http://images.ittoolbox.com/vt/icons/vote.png] Mark as helpful<http://it.toolbox.com/api/ContentVote/3713048/1/1/ >
Thanks Sharon, But the issue is we created a rebate manual accrual and so the system created a credit memo request and then we created a credit memo and then we canceled the credit memo.
Now when we again create a credit memo with ref to credit memo request, the system does not allow and says items are not relevant for billing.
My questions are :-
1) Why this is happening ? Why the system does not allow to create another B4 doc (rebate credit memo) with ref to manual accrual rebate credit memo request.
2) How the manual accrual rebate credit memo request knows that the credit memo has been canceled or how in any case any other credit memo request knows that the credit memo created have been canceled so that the credit memo request is open again to create another credit memo ?
3) lastly my client has a very specific question, that if it is possible to reverse a credit memo by going to VF11(so the system will create a S2 doc type) So based on the same logic, is it possible to reverse S2 ??
in the config of billing type S2, the field, " cancellation bill type " is there. So that means we can cancel the S2 doc. but what cancellation bill type we need to give in S2 doc type config ??
regds
---------------Original Message---------------
From: Sharon_Cannon
Sent: Monday, August 23, 2010 1:10 PM
Subject: Cancelling of Canceled credit memo
> If you want to cancel the canceled credit memo because you shouldn't have canceled the original credit memo in the first place then just recreate the credit memo again.
>
> 1. Create a credit memo to a customer for $100.00, it hits customer AR for a negative $100.00
> 2. Cancel the credit memo to the customer it removes the negative $100.00 on the customer AR
> 3. If you really want to give the customer a credit memo for $100.00 just create it again.
>
> Sharon
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