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RE: [sap-basis] Guidelines for raising SAP support messages

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Posted by D. Caddick (SAP NetWeaver/BASIS Consultant)
on Jul 8 at 3:35 AM 		Mark this reply as helpfulMark as helpful
Hi Mark,

I am not sure if there are any limitations to S/W issues. SAP will sometimes indicate the problem is not a S/W issue but rather a consulting issue.
Also check the contract your company has with SAP.

Regards


From: mark_me via sap-basis [mailto:sap-basis@Groups.ITtoolbox.com]
Sent: 07 July 2010 22:23
To: D. Caddick
Subject: [sap-basis] Guidelines for raising SAP support messages

Posted by mark_me (Basis consultant)
on Jul 7 at 5:19 PM


Are there any specific guidelines like how many messages we can raise during an implementation and for which issues the SAP bills ...

Regards

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