Re: [sap-basis] Solution manager EHP1 - best use
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 | Posted by scottslater on Mar 30 at 10:47 PM |  Mark as helpful |
Thanks Robin.
On Thu, Mar 18, 2010 at 9:58 PM, Robin Haettich via sap-basis <
sap-basis@groups.ittoolbox.com> wrote:
> Posted by Robin Haettich(Service Architect)
> on Mar 18 at 10:07 PM
> Hello Scott,
>
> This is certainly a question that will create a lot of responses. In fact,
> SAP Solution Manager offers quite a number of tools and functionality around
> IT and Application Lifecycle Management, so the way you will use it
> certainly depends on your most urgent needs and requirements. My personal
> favorites are the areas "Root Cause Analysis" (Solution Manager Diagnostics)
> and Operations Management, e.g. Business Process and Interface Monitoring,
> as well as Technical Monitoring and Reporting. But there are certainly most
> useful applications in other areas as well.
>
> To assist the planning and to come up with a roadmap, SAP Active Global
> Support offers a number of services and documents which I would recommend
> you having a look at.
>
> http://service.sap.com/RunSAP
>
> This link provides you with information you might find useful.
>
> ?SAP standards for key solution operations within a company?s business and
> IT units? will lead you to SAP?s recommended standards for solution
> operations and the support which the SAP Solution Manager provides for each
> of them.
>
> ?Road Map? might be even more interesting for you. It provides you with
> guided procedures of how to analyze your requirements as well as planning,
> scoping and implementing those applications and functionalities of SAP
> Solution Manager which address your requirements and needs. You can follow
> the procedure/best practises suggested step-by-step or jump to the area you
> find most useful. Build-in links and documents provide you with more
> detailed information at your convenience.
>
> Of course, there is much more information provided on this SAP Service
> Marketplace page. Please have a look at the Media Library and the ?Related
> Links? section, where you find further best practices(!), guidelines and SAP
> Solution Manager?s YouTube channel.
>
> With best regards
> Robin
>
>
> ---------------Original Message---------------
> From: scottslater
> Sent: Thursday, March 18, 2010 8:33 PM
> Subject: Solution manager EHP1 - best use
>
> > Beside Mainteance optimizer, what other functioanlities like ITIL, CHARM
> , CENTAL SLD, EWA , Solution monitoring , creating Project documents and
> Test plans etc etc are you using in Solution manager? What are the best
> practical use of solution manger? We are just using it for downloading
> support packs and EHPs. Planning to do more on the solution manager
> depending on other's experience.
> > Please share your experience. Thanks for all your help!
__.____._ On Thu, Mar 18, 2010 at 9:58 PM, Robin Haettich via sap-basis <
sap-basis@groups.ittoolbox.com> wrote:
> Posted by Robin Haettich(Service Architect)
> on Mar 18 at 10:07 PM
> Hello Scott,
>
> This is certainly a question that will create a lot of responses. In fact,
> SAP Solution Manager offers quite a number of tools and functionality around
> IT and Application Lifecycle Management, so the way you will use it
> certainly depends on your most urgent needs and requirements. My personal
> favorites are the areas "Root Cause Analysis" (Solution Manager Diagnostics)
> and Operations Management, e.g. Business Process and Interface Monitoring,
> as well as Technical Monitoring and Reporting. But there are certainly most
> useful applications in other areas as well.
>
> To assist the planning and to come up with a roadmap, SAP Active Global
> Support offers a number of services and documents which I would recommend
> you having a look at.
>
> http://service.sap.com/RunSAP
>
> This link provides you with information you might find useful.
>
> ?SAP standards for key solution operations within a company?s business and
> IT units? will lead you to SAP?s recommended standards for solution
> operations and the support which the SAP Solution Manager provides for each
> of them.
>
> ?Road Map? might be even more interesting for you. It provides you with
> guided procedures of how to analyze your requirements as well as planning,
> scoping and implementing those applications and functionalities of SAP
> Solution Manager which address your requirements and needs. You can follow
> the procedure/best practises suggested step-by-step or jump to the area you
> find most useful. Build-in links and documents provide you with more
> detailed information at your convenience.
>
> Of course, there is much more information provided on this SAP Service
> Marketplace page. Please have a look at the Media Library and the ?Related
> Links? section, where you find further best practices(!), guidelines and SAP
> Solution Manager?s YouTube channel.
>
> With best regards
> Robin
>
>
> ---------------Original Message---------------
> From: scottslater
> Sent: Thursday, March 18, 2010 8:33 PM
> Subject: Solution manager EHP1 - best use
>
> > Beside Mainteance optimizer, what other functioanlities like ITIL, CHARM
> , CENTAL SLD, EWA , Solution monitoring , creating Project documents and
> Test plans etc etc are you using in Solution manager? What are the best
> practical use of solution manger? We are just using it for downloading
> support packs and EHPs. Planning to do more on the solution manager
> depending on other's experience.
> > Please share your experience. Thanks for all your help!
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