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Question from joshpete7 on Apr 13 at 10:34 AM We work with customers and suppliers who both require service materials be listed separately on each invoice and purchase order respectively. Examples of service materials include screen charges, setup charges, rush fees, etc.
For example, we have a rush service material created in SAP (i.e. "RUSH FEE" material), and an info record assigning that material to all affected vendors.
Currently we are assigning the info record price at $0.01 as a default, because the rush fee is dependent on a surcharge % of the total value of the purchase order.
So for example if the surcharge is 5% there could be infinite cost possibilities depending on the total dollar value of the PO.
Our customer service team is having to manually communicate to our buyers what the rush fee is, and then our purchasing team manually edits the PO price from $0.01 to the actual cost.
This is an extremely cumbersome process, and I have to believe there is an easier way to process service materials on sales orders and POs that have variable cost data.
Any suggestions?
Best,
Josh
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