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RE:[sap-acct] Cannot Delete Vendor, Customer Master Data (SPRO)

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Reply from Nikki Klein on Sep 22 at 6:23 PM
Hi Susane

This is an obvious question, but I take it that you have first flagged each of these vendors and customers for deletion (FD06 and FK06)?

And if you have any transactional data at all in the system for any of these customers and vendors, you cannot delete the master data anyway.

Finally, I usually do this in two separate steps. I first do it for Company Code (ie do not click on the "with general master data" on the first round). This should delete the company code-dependent master data only. Then repeat by clicking on "with general master data" and leave out the company code.

Are you getting any error messages at all in the "test" run?

Nikki

---------------Original Message---------------
From: Susane
Sent: Tuesday, September 22, 2015 5:45 PM
Subject: Cannot Delete Vendor, Customer Master Data (SPRO)

Hello! I would highly appreciate for some help please. I would like to delete all vendor data and customer data but it just don't get deleted, not sure what im doing wrong but data is keep remaining. Please provide me exact option or field name what should I use. I am trying to follow the following steps but data for both vendor and customer is still not deleted:

1. command SPRO\SAP Reference IMG

2. SAP Customizing Implementation Guide\Financial Accounting\Accounts Receivable and Accounts Payable\Vendor Accounts\Master Data\Delete Vendor Master Data\execute

3. tick both "Delete customers" and "Delete vendors"

4. i search both customers and vendors in tab "customers (by company code)" by company code\green tick icon

5. customers: click on first line so i add in the first field (left side of "to"), similarly i click on last line so i add in the second field (right side of "to")

6. repeated 5th step by this time for vendors

7. under Deletion Depth tick "Only general master data" AND "with general master data"

8. under Program Control tick "Delete per deletion flag only", "Customer detail log" and "Vendor detail log".

9. execute\yes\back\enter relevant company code in Company Code field\enter

 
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