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[sap-hr] Infotype 2001 not Read Due to Lack of Authorization (termination ERROR_MESSAGE_STATE)

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Question from thembani_mzimkulu on Oct 13 at 11:18 AM
Dear Expert,

I have got an issue where only one user across the business, gets the error message when trying to view payslips for July and August in ESS portal.

But can view all other payslips.

Error message:(500 SAP Internal Server Error ERROR: Infotype 2001 not read due to lack of authorization (termination ERROR_MESSAGE_STATE)

Please advise.
Thank you in advance.
 
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