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Reply from Robin_Haettich on Feb 16 at 9:16 PM Hi, business partners are used for a variety of roles in SAP CRM/SAP Solution Manager. In ITSM, the requestors, processors, etc. of incident messages are business partners and maintained as such. The documentation you refer to will provide further guidance. With best regards Robin
| | | ---------------Original Message--------------- From: TY Sent: Sunday, February 16, 2014 9:11 PM Subject: Why is Business Partner Needed by Setup of ITSM? Hi, I am trying to set ITSM configuration at Solution Manager. Checking the guide, Business Partner thought that it was not necessarily required. A setup is finished, and when logged in to CRM_UI, it is displayed as "Your User is not assigned to a Business Partner." Why is Business Partner needed by setup of ITSM? Please teach to me. Regards, TY | | Reply to this email to post your response. __.____._ | _.____.__ |