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Reply from Raul on Mar 27 at 3:42 AM I am quite satisfied with it.Of course, it has its flaws, but on the other hand,in my opinion,there is no better one on the market for the time being.
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| | | ---------------Original Message---------------
From: Conrad
Sent: Wednesday, March 13, 2013 4:14 AM
Subject: Service Desk Solution Within Sap Solution Manager
How complete and satisfactory is the Service Desk solution within SAP Solution Manager Rel. 7.1? As an index of potential satisfaction, I mean compared to the Service Desk leader solutions available in the Market. And this solution is it aligned to ITIL? |
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