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[sap-acct] Characteristic Value US 000 Does Not Exist for Characteristic WWREG (Region Order)

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Question from Sindhu_Chugh on Nov 14 at 5:29 PM
We use COPA. Until now we were only billing Canadian customers from the SD module. Going forward we will be billling US customers from the SD module also.
I am testing the posting of the SD billing for US invoices and am getting the following COPA error: Characteristic value US 000 does not exist for characteristic WWREG (Region order)

What I have done to fix it but is not working, as it continues to give me the above error (so I must be missing something)

Went to t-code KEA5, chose my operating concern, find the characteristic WWREG, double-click to see what it says under "Validation" for "check table".

Then look at that table using SE16 (T005S). It has values:
client #
Country - US
Region - MN
Prov.tax code - 000
State of Manufac - Blank
Description - Minnesota


In the customer master > Address tab I have it defined as:
Country - US
Region - MN
Time zond CST
Jurisdiction code - MN0000000

In t-code KEDR
Step Type - Move

Step Description - Region from Jurisdiction code
Source field CO-PA TXJCD +2(2) Tax Jurisdiction
Target field CO-PA WWREG Region of sale order

What am I missing? Please help.

Sindhu
 
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