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Reply from VidhyaDhar on May 29 at 1:41 AM HI
After parking,
Did you try to see the parked invoice line item using the Branch office code?
Did you try to see the parked invoice line item using the HO office code?
After posting the parked document,
Did you try to see the posted invoice line item using the Branch office code?
Did you try to see the posted invoice line item using the HO office code?
In each case, what result do you get? Please observe and then get back.
Regards
VidhyaDhar
| | | ---------------Original Message---------------
From: Aizat Hilfi Adinan
Sent: Thursday, May 24, 2012 11:11 PM
Subject: FBV0 ECC6 not posting to customer HQ instead to branch FICO
Dear FICOz,
During entering an invoice to a customer branch with HQ, the line item shows that the invoice consist of the customer HQ with the customer branch assigned to it. Once parked, the document still shows the customer as HQ customer. This is correct expected result. But once the parked document is posted, the customer is switch to the customer branch instead of the customer HQ. In this case the final actual posting is wrong. Through out the whole process the correct entries was present but not in the actual posting.
I seek for your sincere advice.
Thank you |
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