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Reply from VidhyaDhar on May 17 at 8:33 AM HI
What is the periodicity of your dunning ( viz. dunning interval ) ?
Your customer master might show dunning level as 01 and might show a
last dunned date. Is your current dunning ( viz. level 2 dunning
eligible in that the dunning interval has lapsed ? If your answer is
no, then you would not have a dunning note generated ) .
How have you configured your ' print all items ' at level 2 dunning
? It would not print anything if there is no change in activity.
Is there a dunning block ( either in the master or related line items
) ? You would not get a dunning note.
Is there a payment method defined ( incoming method ) ? Then dunning
will not happen .
Have you configured a dunning key preventing a progress to dunning
level 2 ? Dunning at level 2 will not happen.
Please check all these
Regards
VidhyaDhar
| | | ---------------Original Message---------------
From: siashutosh08
Sent: Thursday, May 17, 2012 6:21 AM
Subject: Dunning Print Not Generated
Dear Experts,
The item is still in due.
I checked the Customer Master. Its showing the Last Dunned Date and Dunning
level (1).
It means that 1 Dunning has already been run...right?
But why can't i see the Dunning Notice for that?
Regards,
Ashutosh. |
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