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Question from clarose on Apr 11 at 10:45 AM Hi Guru's
I have an unusual circumstance that I need help resolving. During conversion, we created asset shells for the open PO conversion. They were supposed to be assigned to a group asset, but were not. PO's were subsequently created. Due to an unfortunate fluke of timing, while the assets were being updated with the group asset, an invoice was being processed with reference to the PO. The timing seems to be as follows:
1 - invoice started and line items were identified when there was no group asset assigned
2 - master data on asset was changed to assign group asset (accepted because there were no actual postings)
3 - invoice posted - result was posting to individual asset only and not reflected in group asset
I have been able to recreate this event. Now my question is. . . .does any one have any suggestions as to how to fix this? My initial thought is to recreate this event using a return PO (it has to be through PO process, credit memo does not work) and reprocess, but the preference is to keep it within the asset module.
Any suggestions would be greatly appreciated.
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