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RE:[sap-hr] End User Manual Preparation

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Reply from nath_m on Mar 3 at 6:41 PM
Hi Somasekhar,

Your explanation about "User Manual Preparation" is really useful to all "SAP-Functional Consultant", thanks a lot really good job

Regard's
Manjunath

---------------Original Message---------------
From: SOMA SEKHAR
Sent: Tuesday, December 05, 2006 4:55 AM
Subject: End User Manual Preparation

Dear Friends

As per the requirement I do here by clarify your doubts related
to End User Manuals

1) You should understand who targeted group for the end-user
training is.

Do they have any computer background or not.

2) In what way they are going to make use of the manuals supplied
to them during the course of training.


Let us focus on how to prepare manuals:

In the client side , End Users are not permanent. If they get any
better job outside they will resign and go out. Even if you
train them well, again the end-user team disappears after some
time. That is why implanting company( Client ) expects SAP
Consultants to prepare documents which are self explanatory
(even to a layman in SAP) and study themselves and use the sap
easy access very comfortably.

Hence we should prepare a document which explains the following
things comfortably
A) All the buttons and Screens we have in sap and its importance
for an end-user

B) All the transaction codes used by end user


C) the STEP by STEP usage methodology with screen shots and
explanatory foot notes for each Transaction code

D) Prepare a book a table and columns which should have the
following information

Sl.NO.
Transaction Code
Navigation path

Use of the Code
Expected Result
Achieved Result
Remarks/Any Comment

E) Highlight the common troubles during the usage of SAP by an
end-user and give the solutions (ready to use)

These problems you can come across while giving the in house
training for the end-users. You just place them at one place
and publish it for their usage in future for any of their new
joinees as an end-user.

F) Every consultant is aware that the entire Organsiational
Management is with end user only. Means consultant should train
the end user in entire OM.
G) We should inform the importance of info types and usage for
our purposes at expert mode, PA30, PA40 etc.,

H) Each field in the international infotypes should be explained
very clearly and ensure that they are comfortable with the
fields of infotypes which have been configured for their
company.

For example : info type 0001 Org Assignment insists about the
three structures of the HR. We should explain each sub field
like Emp Group, Emp Sub Group, Personnel Area and Sub Area and
its importance and relevance to their company so as to
understand while processing them from the end- user point of
view .


When an employee is hired into the company , now the end-user in
a position to understand which employee group and subgroup,
Personnel Area

And Sub Area etc., should allotted..


Like this whatever comes across in SAP Easy Access should be
insisted through the training of end users.

I)Demo, exercises and solutions should be provided in the
manuals

J) Glossary of terms and expansion of Acronyms, Abbreviations
should be given

Like this each consultant should focus on end user training and
prepare the documents

Regards

somasekhar

 
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