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We are having an issue with time entry using time clocks and CAT2. We operate 24/7 and employees can be called into work at any time during the day. If an employee normally works from 8:00am - 4:00pm, this is the work schedule they are assigned. However, if the employee is called back into work at 1:00am and works until 10:00am the system is changing the out punch to 8:00am. I have tried different work schedules and it seems to always change the out punch to the "scheduled" in punch in this type of scenario. I know that the employees should be placed on the correct schedule via substitution, but this is a manual process that will be missed every once in a while. Is there a way to configure the system to accept the punches and NOT change them based on their schedule?
Any help here would be greatly appreciated!
Thanks,
Matt
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