Hi Dinesh
Thanks for the reply
I have reinistalled initial solman 4.0s and restored available DB after that I copied latest kernel and profiles. Then systems seems to be working but as mentioned above my Java and SDM and JSPM seems to be not working.
As suggested by you I ran offline config tool but it is stopped after some time and showing below log
ERROR: Error while connecting to DB.
com.sap.engine.frame.core.configuration.Configurat ionException: Error while conn
ecting to DB.
at com.sap.engine.core.configuration.impl.persistence .rdbms.DBConnection
Pool.createConnection(DBConnectionPool.java:360)
at com.sap.engine.core.configuration.impl.persistence .rdbms.DBConnection
Pool.<init>(DBConnectionPool.java:125)
at com.sap.engine.core.configuration.impl.persistence .rdbms.PersistenceH
andler.<init>(PersistenceHandler.java:38)
at com.sap.engine.core.configuration.impl.cache.Confi gurationCache.<init
>(ConfigurationCache.java:149)
at com.sap.engine.core.configuration.bootstrap.Config urationManagerBoots
trapImpl.init(ConfigurationManagerBootstrapImpl.ja va:236)
at com.sap.engine.core.configuration.bootstrap.Config urationManagerBoots
trapImpl.<init>(ConfigurationManagerBootstra pImpl.java:49)
at com.sap.engine.services.configuration.gui.ToolLaun cher.main(ToolLaunc
her.java:39)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(Offli neToolStart.java:81
)
Caused by: java.sql.SQLException: [SAP_NWMss][SQLServer JDBC Driver][SQLServer]C
annot open database "GSM" requested by the login. The login failed.
at com.sap.nwmss.jdbc.base.BaseExceptions.createExcep tion(Unknown Source
)
at com.sap.nwmss.jdbc.base.BaseExceptions.getExceptio n(Unknown Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.proces sErrorToken(Unknown
Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.proces sReplyToken(Unknown
Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSLoginRequest.p rocessReplyToken(Un
known Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.proces sReply(Unknown Sour
ce)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSLoginRequest.s ubmitRequest(Unknow
n Source)
at com.sap.nwmss.jdbc.sqlserver.SQLServerImplConnecti on.open(Unknown Sou
rce)
at com.sap.nwmss.jdbc.base.BaseConnection.connect(Unk nown Source)
at com.sap.nwmss.jdbc.base.BaseConnection.setupImplCo nnection(Unknown So
urce)
at com.sap.nwmss.jdbc.base.BaseConnection.open(Unknow n Source)
at com.sap.nwmss.jdbc.base.BaseDriver.connect(Unknown Source)
at com.sap.sql.jdbc.NativeConnectionFactory.createNat iveConnection(Nativ
eConnectionFactory.java:215)
at com.sap.sql.connect.OpenSQLDataSourceImpl.createPo oledConnection(Open
SQLDataSourceImpl.java:608)
at com.sap.sql.connect.OpenSQLDataSourceImpl.getPoole dConnection(OpenSQL
DataSourceImpl.java:285)
at com.sap.engine.core.configuration.impl.persistence .rdbms.DBConnection
Pool.createConnection(DBConnectionPool.java:302)
... 11 moreERROR: Error while connecting to DB.
com.sap.engine.frame.core.configuration.Configurat ionException: Error while conn
ecting to DB.
at com.sap.engine.core.configuration.impl.persistence .rdbms.DBConnection
Pool.createConnection(DBConnectionPool.java:360)
at com.sap.engine.core.configuration.impl.persistence .rdbms.DBConnection
Pool.<init>(DBConnectionPool.java:125)
at com.sap.engine.core.configuration.impl.persistence .rdbms.PersistenceH
andler.<init>(PersistenceHandler.java:38)
at com.sap.engine.core.configuration.impl.cache.Confi gurationCache.<init
>(ConfigurationCache.java:149)
at com.sap.engine.core.configuration.bootstrap.Config urationManagerBoots
trapImpl.init(ConfigurationManagerBootstrapImpl.ja va:236)
at com.sap.engine.core.configuration.bootstrap.Config urationManagerBoots
trapImpl.<init>(ConfigurationManagerBootstra pImpl.java:49)
at com.sap.engine.services.configuration.gui.ToolLaun cher.main(ToolLaunc
her.java:39)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.sap.engine.offline.OfflineToolStart.main(Offli neToolStart.java:81
)
Caused by: java.sql.SQLException: [SAP_NWMss][SQLServer JDBC Driver][SQLServer]C
annot open database "GSM" requested by the login. The login failed.
at com.sap.nwmss.jdbc.base.BaseExceptions.createExcep tion(Unknown Source
)
at com.sap.nwmss.jdbc.base.BaseExceptions.getExceptio n(Unknown Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.proces sErrorToken(Unknown
Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.proces sReplyToken(Unknown
Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSLoginRequest.p rocessReplyToken(Un
known Source)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSRequest.proces sReply(Unknown Sour
ce)
at com.sap.nwmss.jdbc.sqlserver.tds.TDSLoginRequest.s ubmitRequest(Unknow
n Source)
at com.sap.nwmss.jdbc.sqlserver.SQLServerImplConnecti on.open(Unknown Sou
rce)
at com.sap.nwmss.jdbc.base.BaseConnection.connect(Unk nown Source)
at com.sap.nwmss.jdbc.base.BaseConnection.setupImplCo nnection(Unknown So
urce)
at com.sap.nwmss.jdbc.base.BaseConnection.open(Unknow n Source)
at com.sap.nwmss.jdbc.base.BaseDriver.connect(Unknown Source)
at com.sap.sql.jdbc.NativeConnectionFactory.createNat iveConnection(Nativ
eConnectionFactory.java:215)
at com.sap.sql.connect.OpenSQLDataSourceImpl.createPo oledConnection(Open
SQLDataSourceImpl.java:608)
at com.sap.sql.connect.OpenSQLDataSourceImpl.getPoole dConnection(OpenSQL
DataSourceImpl.java:285)
at com.sap.engine.core.configuration.impl.persistence .rdbms.DBConnection
Pool.createConnection(DBConnectionPool.java:302)
... 11 more
| | | ---------------Original Message---------------
From: sharavi_2k
Sent: Monday, January 24, 2011 1:15 AM
Subject: Solution manager down
Dear All
I am having big problem our solution manager is down kindly help me to solve this problem.
system configuration:
Solution manger 7.01 ehp1 this was upgraded from nw04s a year back .
Yesterday I was trying to upgrade from sp19 to sp24 then when i try to connect jspm then the problem started.
1. when i ran JSPM it was asking for SDM password and i have provided the password and i am 100 % sure it is the correct password. but still the sytem is not accepting the password.
2. at the same time i tried config tool but it is giving an error message (error while connecting DB)
3.now i want to uninstall solman and restore the DB but even sapinst is giving error below is the error from sapinst_dev.
TRACE
Running with toplevel file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/tople vel.xml
TRACE
Running with dialog file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/dialo g.xml
TRACE
Running with keydb file C:\Program Files/sapinst_instdir/SOLMAN/LM/UNINSTALL/AS/keydb .xml
TRACE
Opened iaejs701.dll
TRACE
Opened iacdlib701.dll
TRACE
Opened iaccdlib.dll
TRACE
Opened iapasswdman701.dll
TRACE
This is SAPinst, version 701, make variant 700_REL, build 844351
compiled on Aug 9 2006, 07:13:26
TRACE [synxcaccmg.cpp:640]
CSyADsPath::fromString(INT\gsmadm)
Account INT/gsmadm has ADS path 'WinNT://INT/gsmadm'
TRACE [synxcaccnt.cpp:967]
iastring CSyAccountImpl::getSID(IUnknown* pUnk) const
gsmadm has SID S-1-5-21-1482476501-1715567821-1801674531-7805
TRACE [synxcuser.cpp:1088]
CSyUserImpl::isExistingOnOS()
existence check for user gsmadm returned true.
TRACE [syxxccache.cpp:208]
CSyAccountCache::getUserImpl(name="INT\gsmadm ", sid="", create=false, ISyProgressObserver* )
inserted account (gsmadm, S-1-5-21-1482476501-1715567821-1801674531-7805, USER) into the accountcache.
TRACE [syxxsyshlp.cpp:175]
syslib::logSystemState()
Process environment
===================
Environment Variables
=====================
= C:=C:\Program Files\sapinst_instdir\SOLMAN\LM\UNINSTALL\AS
= E:=E:\solmansoftware\INSTMASTER\IM_WINDOWS_I386
ALLUSERSPROFILE = C:\Documents and Settings\All Users
APPDATA = C:\Documents and Settings\gsmadm\Application Data
CLIENTNAME = 1DXBHOITALTA795
ClusterLog = C:\WINDOWS\Cluster\cluster.log
CommonProgramFiles = C:\Program Files\Common Files
COMPUTERNAME = SAPSOL01
ComSpec = C:\WINDOWS\system32\cmd.exe
DBMS_TYPE = mss
FP_NO_HOST_CHECK = NO
HOMEDRIVE = C:
HOMEPATH = \Documents and Settings\gsmadm
JAVA_HOME = C:\j2sdk1.4.2_11
lib = C:\Program Files\SQLXML 4.0\bin\
LOGONSERVER = \\1DXBSFDCADR02
MSSQL_DBNAME = GSM
MSSQL_SCHEMA = gsm
MSSQL_SERVER = SAPSOL01
NUMBER_OF_PROCESSORS = 4
OS = Windows_NT
Path = C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32 \Wbem;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;D:\usr\s ap\GSM\SYS\exe\uc\NTI386;E:\usr\sap\GSM\SYS\exe\uc\N TI386
PATHEXT = .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
PROCESSOR_ARCHITECTURE = x86
PROCESSOR_IDENTIFIER = x86 Family 6 Model 15 Stepping 6, GenuineIntel
PROCESSOR_LEVEL = 6
PROCESSOR_REVISION = 0f06
ProgramFiles = C:\Program Files
SAPEXE = D:\usr\sap\GSM\SYS\exe\uc\NTI386
SAPINST_EXEDIR_CD = E:/solmansoftware/INSTMASTER/IM_WINDOWS_I386
SAPLOCALHOST = sapsol01
SAPSYSTEMNAME = GSM
SESSIONNAME = RDP-Tcp#1
SystemDrive = C:
SystemRoot = C:\WINDOWS
TEMP = C:\WINDOWS\TEMP\1
TMP = C:\WINDOWS\TEMP\1
USERDNSDOMAIN = INT.GULF-NEWS.COM
USERDOMAIN = INT
USERNAME = gsmadm
USERPROFILE = C:\Documents and Settings\gsmadm
windir = C:\WINDOWS
User: INT\gsmadm, Id: S-1-5-21-1482476501-1715567821-1801674531-7805
Working directory: C:\Program Files\sapinst_instdir\SOLMAN\LM\UNINSTALL\AS
Current access token
====================
Could not get thread token. Last error: 1008. I assume that no thread token exists.
Got process token.
Privileges:
Privilege SeBackupPrivilege, display name: Back up files and directories, not enabled.
Privilege SeRestorePrivilege, display name: Restore files and directories, not enabled.
Privilege SeShutdownPrivilege, display name: Shut down the system, not enabled.
Privilege SeDebugPrivilege, display name: Debug programs, not enabled.
Privilege SeAssignPrimaryTokenPrivilege, display name: Replace a process level token, not enabled.
Privilege SeLockMemoryPrivilege, display name: Lock pages in memory, not enabled.
Privilege SeSystemEnvironmentPrivilege, display name: Modify firmware environment values, not enabled.
Privilege SeIncreaseQuotaPrivilege, display name: Adjust memory quotas for a process, not enabled.
Privilege SeChangeNotifyPrivilege, display name: Bypass traverse checking, enabled.
Privilege SeRemoteShutdownPrivilege, display name: Force shutdown from a remote system, not enabled.
Privilege SeTcbPrivilege, display name: Act as part of the operating system, not enabled.
Privilege SeUndockPrivilege, display name: Remove computer from docking station, not enabled.
Privilege SeSecurityPrivilege, display name: Manage auditing and security log, not enabled.
Privilege SeTakeOwnershipPrivilege, display name: Take ownership of files or other objects, not enabled.
Privilege SeLoadDriverPrivilege, display name: Load and unload device drivers, not enabled.
Privilege SeManageVolumePrivilege, display name: Perform volume maintenance tasks, not enabled.
Privilege SeSystemProfilePrivilege, display name: Profile system performance, not enabled.
Privilege SeImpersonatePrivilege, display name: Impersonate a client after authentication, enabled.
Privilege SeSystemtimePrivilege, display name: Change the system time, not enabled.
Privilege SeCreateGlobalPrivilege, display name: Create global objects, enabled.
Privilege SeProfileSingleProcessPrivilege, display name: Profile single process, not enabled.
Privilege SeIncreaseBasePriorityPrivilege, display name: Increase scheduling priority, not enabled.
Privilege SeCreatePagefilePrivilege, display name: Create a pagefile, not enabled.
Groups:
Group count: 15
\LOCAL S-1-2-0 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
BUILTIN\Administrators S-1-5-32-544 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SE_GROUP_OWNER
\Everyone S-1-1-0 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
BUILTIN\Users S-1-5-32-545 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
INT\Domain Users S-1-5-21-1482476501-1715567821-1801674531-513 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
INT\SAP_GSM_GlobalAdmin S-1-5-21-1482476501-1715567821-1801674531-7807 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
NT AUTHORITY\INTERACTIVE S-1-5-4 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
INT\CERTSVC_DCOM_ACCESS S-1-5-21-1482476501-1715567821-1801674531-7112 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED SE_GROUP_RESOURCE
SAPSOL01\SAP_LocalAdmin S-1-5-21-3396065928-4188363256-2833855170-1012 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
SAPSOL01\SAP_GSM_LocalAdmin S-1-5-21-3396065928-4188363256-2833855170-1013 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
NT AUTHORITY\Authenticated Users S-1-5-11 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
BUILTIN\Remote Desktop Users S-1-5-32-555 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
NT AUTHORITY\REMOTE INTERACTIVE LOGON S-1-5-14 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT SE_GROUP_ENABLED
\ S-1-5-5-0-340695 Attributes: SE_GROUP_MANDATORY SE_GROUP_ENABLED_BY_DEFAULT S |
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