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Thanks ---------------Original Message--------------- From: Omar Morales Tecotl Sent: Wednesday, June 30, 2010 10:11 AM Subject: shipment document for customer returns > Dear Ravi, Is good you found a solution for your issue, an base on your statement that the PGR was the reason of not assigning the DN. Be aware that in the shipping doc - Delivery selection - there is a section for Delivery Status. Goods movement status is part of the criteria to assing the DN, you can try the whole rage from blank to C (completed) so the DN can be selected. Play around with this selection criteria as this is a very common situation of DN not showing up at shipping documents. Regards | __.____._ Copyright © 2010 Toolbox.com and message author. Toolbox.com 4343 N. Scottsdale Road Suite 280, Scottsdale, AZ 85251 | | _.____.__ |