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RE: [sap-basis] Solution Monitoring in SolMan. Missing Component in display

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Posted by Robin Haettich (Lead Solution Architect)
on May 22 at 10:46 AM
Mark this reply as helpfulMark as helpful
Hello Lars-Erik, absolutely right, this should have been addressed earlier.

Hallo Helmut,
When you say the servers or the databases "are missing", do you mean they do not get automatically maintained in SMSY by the landscape fetches at all? Did you upgrade the systems recently? SAP Note 1301106 and related Notes outline a few hints and caveats related to SMSY and missing components. Also, SAP note 1347497 might apply.

Or is it only in the setup session for system monitoring you run into trouble? In former times there have been inconsistencies between system monitoring and SMSY, as described in SAP Note 1021779, but this should have been fixed. There are a few technical prerequisites when it comes to MS SQL Server and Monitoring, please refer to SAP Note 1388700.

This only initial ideas and to be continued?
Best regards
Robin


From: Lars-Erik Hallsten via sap-basis [mailto:sap-basis@Groups.ITtoolbox.com]
Sent: Saturday, May 22, 2010 4:59 AM
To: Haettich, Robin
Subject: RE: [sap-basis] Solution Monitoring in SolMan. Missing Component in display

Posted by Lars-Erik Hallsten (CEO & Senior Consultant)
on May 22 at 9:45 AM Mark as helpful

Hi,

Not much respond to your question in this group. You can try the SAP-SOLUTION-MANAGER group.

Regards,
LEH

From: hhausr via sap-basis [mailto:sap-basis@Groups.ITtoolbox.com]
Sent: 21. mai 2010 15:57
To: Lars-Erik Hallsten
Subject: [sap-basis] Solution Monitoring in SolMan. Missing Component in display

Posted by hhausr (SAP Administrator / Berater)
on May 21 at 9:54 AM

Hello Experts,
I would like to set up System monitoring functionality for satellite system in SOLMAN.
The following problems occurred:
"Missing database component of the system in System Monitoring set up
Usually the system has the following components in System Monitoring set up:
a) SAP Application Server
b) Server <servername>
c) Database <SID>-Database"

Our SolMan monitored up to 25 satellits/ solutions. In most cases all things are well. In some cases, we have e.g. 4 systems in one solution. 3 works fine (DEV, QAS, BW), 1 works bad (PRD), either the database is missing (most) or the server ist missing.
We don't work with SLD, only with the Datasource "TMS/RFC"
SM59-rfc-destinations "read == tmw == login == trusted" works correct (test and also authorisation-test) and also the way back from satellit to the CEN (SolMan). SDCCN (in satellite) works also correct.

In DSWP ==> Operation Setup, i can define all the database parameters i wish to monitored. I see the green check mark. I see the correct environment in the satellite, when i try to change the watermark in the MTE in Operation Setup.

It may be accidentally, but the satellits with missing databases are "mssql-server with Windows OS"; the satellits with missing servers are "AIXwith DB6" ore "LINUX with Oracle".
Our Solman (CEN, Windows / MaxDB) has this level:
SAP_ABA 701 0005 SAPKA70105 Cross-Application Component
SAP_BASIS 701 0005 SAPKB70105 SAP Basis Component
PI_BASIS 701 0005 SAPK-70105INPIBASIS Basis Plug-In
ST-PI 2008_1_700 0001 SAPKITLRD1 SAP Solution Tools Plug-In
CRMUIF 500 0004 SAPK-50004INCRMUIF CRMUIF for Solution Manager
SAP_BW 701 0005 SAPKW70105 SAP Business Warehouse
SAP_AP 700 0016 SAPKNA7016 SAP Application Platform
BBPCRM 500 0015 SAPKU50015 BBPCRM
BI_CONT 704 0005 SAPK-70405INBICONT Business Intelligence Content
CPRXRPM 400 0015 SAPK-40015INCPRXRPM
ST 400 0022 SAPKITL432 SAP Solution Manager Tool
ST-A/PI 01L_CRM570 0000 -
ST-ICO 150_700 0023 SAPK-1507NINSTPL SAP Solution Manager Implementation Content
ST-SER 701_2008_2 0006 SAPKITLOQ6 SAP Solution Manager Service Tools

Please show me a way, to solve this Problem I've search for some hours, and now, i'v not an idea.

Regards from Rutesheim,
Helmut
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